Tips for paying renewal premiums and / or levy:

1. Please settle payments within 3 working days before the payment due date.
2. Please mail the crossed cheque together with the Premium Notice / Reply Slip / Levy Reminder. Customers can submit HKD or USD cheques to pay the premiums and/or levy of USD policies. For RMB policy, customer can submit RMB or HKD cheque to pay the premium and levy.
3. All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
4. Policy owner name, policy number and purpose of this payment (e.g.: ‘Premium payment’ or ‘Levy payment’) should be stated clearly on the back of the cheque.
5. If the payment is made by money order or cashier's check, please submit it together with the "Transaction Advice" or purchase form issued by the bank.
6. If the payment is made by E-cheque, please notify your Financial Advisor or contact us with E-cheque advice to follow up the payment.

Remarks:

Post-dated cheques will not be accepted.