

33431 評論
AXA安盛一直致力為客戶提供卓越服務。為衡量我們的服務質素, AXA安盛與獨立運作的eKomi合作,真實及公正地呈現客戶評論。
人壽保障-索償
已驗證的客戶-20.08.2026
“ I experienced the claim is ok but if the required time shorter would be better. ”
人壽保障-服務
KONG XIANGWEI-20.08.2026
“ N/A ”
人壽保障-服務
已驗證的客戶-19.08.2026
“ Your agent is doing a good job of responding to my request promptly. ”
AXA安盛回覆
Your review/thought is much appreciated. We are delighted you found our service to be excellent and that my colleague was efficient and helpful. I have passed this onto her to let her know. Kind Regards, Dohn, AXA Customer Care
人壽保障-索償
YIP SUK YEE VIVIAN-19.08.2026
“ Good advice and follow up by ins agent, together with AXA’s tel and mail reminder. And speedy processing for assessment. ”
AXA安盛回覆
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care
人壽保障-索償
已驗證的客戶-19.08.2026
“ 快速反應:能夠及時回覆相關查詢,並持續跟進相關處理。 ”
AXA安盛回覆
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
人壽保障-購買
已驗證的客戶-19.08.2026
“ 细心周到禮貌有效率 ”
AXA安盛回覆
感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
人壽保障-購買
已驗證的客戶-19.08.2026
“ N/A ”
人壽保障-服務
XU CHUANBAO-19.08.2026
“ 客服耐心且专业 ”
AXA安盛回覆
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
人壽保障-購買
已驗證的客戶-19.08.2026
“ N/A ”
人壽保障-服務
已驗證的客戶-19.08.2026
“ 第一次第二次第三次聯絡回信有點慢,都超過十天,後來經過反應之後,服務的速度加快很多,通常第二天第三天就會回報我進度 ”
AXA安盛回覆
謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟