4.3/5
25512 評論
重視客戶意見
AXA安盛一直致力為客戶提供卓越服務。為衡量我們的服務質素， AXA安盛與獨立運作的eKomi合作，真實及公正地呈現客戶評論。
人壽保障-索償
已驗證的客戶-24.01.2025
“ Smooth approval for claim ”
AXA安盛回覆
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care
人壽保障-服務
已驗證的客戶-24.01.2025
“ 每月自動轉賬供款，但多年來只見過貴公司職員兩次，感覺不是太好。 ”
AXA安盛回覆
謝謝您寶貴的評價。我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Stephanie 謹啟
人壽保障-索償
已驗證的客戶-24.01.2025
“ My agent, ***, provided excellent contact and support and speed and efficiency in processing claims. ”
AXA安盛回覆
Thank you for taking the time to recognize the service you received from our agent. Hope you get well soon. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care
人壽保障-購買
已驗證的客戶-24.01.2025
“ N/A ”
人壽保障-索償
LEE KWOK WAI-24.01.2025
“ 理賠快速，保險代理有責任感和細心。 ”
AXA安盛回覆
謝謝您寶貴的評價。十分高興您滿意我們整體的服務，期望您已康復，並能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟
人壽保障-服務
LAW KA WING-24.01.2025
“ 服务态度非常好，反馈速度快。 ”
AXA安盛回覆
謝謝您寶貴的評價。十分高興您滿意我們的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Stephanie 謹啟
人壽保障-購買
已驗證的客戶-24.01.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-24.01.2025
“ 經網上投保比較方便，申請及審批需要嘅時間都可以接受及合理。 ”
AXA安盛回覆
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
人壽保障-服務
已驗證的客戶-24.01.2025
“ The customer service lady was very polite and helpful. Even call me back to provide further info. ”
AXA安盛回覆
Thank you for taking the time to recognize the service you received from our customer care associate. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care
人壽保障-購買
已驗證的客戶-24.01.2025
“ N/A ”
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