4.3/5
27610 評論
重視客戶意見
AXA安盛一直致力為客戶提供卓越服務。為衡量我們的服務質素， AXA安盛與獨立運作的eKomi合作，真實及公正地呈現客戶評論。
人壽保障-服務
已驗證的客戶-10.06.2025
“ 問題出現後解決過程中的感受 ”
AXA安盛回覆
感謝您跟我們分享您的評價。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
人壽保障-購買
已驗證的客戶-10.06.2025
“ N/A ”
人壽保障-服務
已驗證的客戶-10.06.2025
“ 1. I want to cancel all my insurance and investment accounts under AXA. It is incredible that in the first part of consultation, the customer service could not identify that I still have one account belonging to me. Until I give a account no. which I have no letter received for many years. It is unreasonable that the account could not found by using *** no. 2. I have to complain that when I submitted application to change my correspondence address many years ago. AXA did not update the above account and take no action to contact me (such as phone no. or email) after the letters sent to me were returned. ”
AXA安盛回覆
Your feedback is much appreciated. We apologize for the unexpected service you experienced. We have shared this feedback with our related team, who are now acting on this for service improvement. Kind Regards, Lydia Yau, AXA Customer Care
人壽保障-索償
已驗證的客戶-10.06.2025
“ N/A ”
人壽保障-索償
已驗證的客戶-10.06.2025
“ GOOD SERVICE ”
AXA安盛回覆
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Hope you get well soon. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care
人壽保障-索償
已驗證的客戶-10.06.2025
“ N/A ”
人壽保障-服務
已驗證的客戶-10.06.2025
“ *** 好專業和有耐性為你講解產品內容和條款，令我清楚明白自己買的產品是否適合我。她還有”can do”精神。 ”
人壽保障-服務
LIU XIAOJIN-10.06.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-10.06.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-10.06.2025
“ 健康保障需要 ”
AXA安盛回覆
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
關注 AXA 安盛
