4.3/5
27669 評論
重視客戶意見
AXA安盛一直致力為客戶提供卓越服務。為衡量我們的服務質素， AXA安盛與獨立運作的eKomi合作，真實及公正地呈現客戶評論。
人壽保障-購買
YUEN LAI PING-13.06.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-13.06.2025
“ 服務全面產品優秀 ”
AXA安盛回覆
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
人壽保障-購買
已驗證的客戶-13.06.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-13.06.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-13.06.2025
“ 批核快速 ”
AXA安盛回覆
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
人壽保障-購買
TIAN LI-13.06.2025
“ N/A ”
人壽保障-購買
已驗證的客戶-13.06.2025
“ 客户经理服务态度好，详细告知收益的变化 ”
AXA安盛回覆
感謝您寶貴的評價。多謝選用AXA。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
人壽保障-服務
已驗證的客戶-13.06.2025
“ 5 ”
AXA安盛回覆
謝謝您寶貴的評價。我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟
人壽保障-索償
已驗證的客戶-13.06.2025
“ The claims department kept on asking for a clear copy of the settlement statement which I had submitted twice already. Moreover, I am surprised to find out that it took about 10 days time to receive the reminder letter from your claims department. I wonder why your claims department don't consider to send out email or call the customer direct to obtain more information to avoid unnecessary delay. ”
AXA安盛回覆
Your feedback is much appreciated. We apologize for the unexpected service you experienced. We have shared this feedback with our related team, who are now acting on this for service improvement. Kind Regards, Lydia Yau, AXA Customer Care
人壽保障-購買
已驗證的客戶-13.06.2025
“ N/A ”
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