客戶評論

了解客戶對我們服務的看法。

客戶評論

了解客戶對我們服務的看法。

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客戶體驗評分

4.3/5

33619 評論

重視客戶意見

AXA安盛一直致力為客戶提供卓越服務。為衡量我們的服務質素, AXA安盛與獨立運作的eKomi合作,真實及公正地呈現客戶評論。

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33619  評論重置
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人壽保障-服務

已驗證的客戶-03.09.2026

“  買的保單回報一般  ”

AXA安盛回覆

非常感謝您的意見。很抱歉這次服務未能符合您的期望,我們會參考檢討要改善的地方,希望將來能為您帶來更優質的服務。 AXA Customer Care, Kazaf 謹啟

人壽保障-服務

HUANG JIANWEN-02.09.2026

“  N/A  ”

人壽保障-購買

已驗證的客戶-02.09.2026

“  Agent Sarah knowledgeable, understanding and connects well with our needs  ”

AXA安盛回覆

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care

人壽保障-索償

已驗證的客戶-02.09.2026

“  很貼心服務,整個過程得以順利完成手術  ”

AXA安盛回覆

感謝您如此有價值的評價及對我們的肯定,同時,亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務,感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟

人壽保障-索償

已驗證的客戶-02.09.2026

“  My agent helps a lot during the process  ”

AXA安盛回覆

Your review/thought is much appreciated. We are delighted you found our service to be excellent and that my colleague was efficient and helpful. I have passed this onto her to let her know. Kind Regards, Dohn , AXA Customer Care

人壽保障-服務

CHAN KA YAU-02.09.2026

“  熱心, 有禮貌, 資料豐富 Very Good !  ”

AXA安盛回覆

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

人壽保障-購買

已驗證的客戶-02.09.2026

“  My application was handled very professionally. I got all the answers to my questions.  ”

AXA安盛回覆

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care

人壽保障-索償

已驗證的客戶-02.09.2026

“  理赔做的很好 也就是工作到位  ”

AXA安盛回覆

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

人壽保障-服務

已驗證的客戶-02.09.2026

“  N/A  ”

人壽保障-購買

TSAI SHU HUI-02.09.2026

“  N/A  ”