Statement on fraudulent emails

AXA Hong Kong wishes to alert members of the public that we have made aware that fraudulent emails purporting to be issued by AXA Hong Kong have been distributed to the members of the public.

We are aware of the following email address under AXA Hong Kong domain name being used to send fraudulent emails:

  • wealthmanagement@axa.com.hk
  • contact@axa.com.hk

AXA Hong Kong hereby clarifies that it has no connection with the mentioned email addresses.

If customers are concerned that they may have disclosed their information to the website or they have received suspicious information purporting to be sent from AXA Hong Kong, please report to the Hong Kong Police Force and contact AXA Hong Kong Customer Services Hotline at (852) 2802 2812 (Life Insurance) or (852) 2523 3061 (General Insurance).

AXA Hong Kong wishes to remind its customers to ignore the emails and do not provide any personal information to such email addresses. Customers are reminded to ensure that they are connected to a valid AXA Hong Kong website. The website address is www.axa.com.hk.