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Health Insurance

Health Insurance

Which health insurance do you need?

Medical Protection

Each month, there are over 2,129,100 doctor consultations* in Hong Kong, costing on average HK$260 per private medical consultation. With AXA’s Medical Insurance, not only can you reimburse these charges, but also other medical bills such as surgery, treatment and hospitalization. This enables you to be prepared when faced with unexpected medical expenses.AXA VHIS series provides you comprehensive and flexible medical protection with coverage for unknown pre-existing conditions. Eligible plans under VHIS also allow policy holders to enjoy tax deductions for premiums.

Critical Illness Protection

Cancer is the deadliest illness in Hong Kong, causing over 14,000 fatalities each year#. AXA’s Critical Illness insurance provides enhanced protection and financial support against Cancer, Heart Attack and Stroke, Diabetes, Gout and Fatty Liver, as well as protection against up to 133 other serious illnesses up to age 100 of the insured. This enables you to focus on recovery without financial worries.

“Knowledge is Health” Video Series With Our Network Specialist Doctors

(Available in Chinese only)

Life is unpredictable. Prepare early, know your “enemy” and you will be able to make it through life’s toughest times. AXA is here to help. Tune in now to our new and informative video series, in which our network specialist doctors will share their expertise and debunk the myths on different diseases, from causes and symptoms, to diagnosis and treatments. Knowledge is health, health is wealth.

Episode 8 is coming in late October. Stay tuned!

Promotions & Privileges

Discover AXA BetterMe services & offers

AXA BetterMe** is a holistic wellness platform with a comprehensive suite of programmes and services covering physical wellness support, mental wellbeing support and disease management.

Access your personalised services under ‘My Privileges’ on Emma by AXA, and equip yourself to become stronger and more resilient, thus you can always get prepared and rise to any occasion with confidence and become a #BetterMe.

**Exclusive for Certain Eligible Policyholders

View your policy, submit your claims and access many more services, all at your fingertips!

Emma by AXA App and Portal* is your all-in-one insurance & health services platform, making your interactions with us easier and faster. You can now have our full support anytime, anywhere to keep your life always in check.

*Exclusive to Individual Life, Medical & Investment Policyholders

Meet a Consultant

Request an appointment with a financial consultant

Contact AXA
Customer Hotline(852) 2802 2812
Business hourMonday - Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays
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Find out more about our products and offers

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Want to talk to us?
Please input correct information.
Please note our financial consultants will only be able to arrange appointment booking if you are not yet physically in HK
Please input correct information.
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By submitting this form, I agree with AXA's use of my personal data above to conduct direct marketing in relation to insurance products issued by AXA. AXA won’t engage in such activities otherwise. I also acknowledge and agree with the Privacy Policy & Personal Information Collection Statement.