AXA’s MediPartner Health Plan (“MediPartner”) offers you quality medical protection at affordable premiums. The cashless arrangement also adds to convenience and efficiency, allowing you to focus on recovery when illness strikes.

Product Features


Full cover and cashless arrangement for hospitalisation and/or surgical treatment at MedPlus Service Provider


Flexibility to receive treatment at any medical specialists or hospitals in Hong Kong and Asia subject to co-insurance


Choices of 3 deductible options


One-stop care covering pre-hospitalisation, post-hospitalisation and additional caring benefits


Lifetime guaranteed renewal¹


Extra services including AXA Assistance Programme and AXA Wellness Programme

View your policy, submit your claims and access many more services, all at your fingertips!

Emma by AXA App and Portal* is your all-in-one insurance & health services platform, making your interactions with us easier and faster. You can now have our full support anytime, anywhere to keep your life always in check.

*Exclusive to Individual Life, Medical & Investment Policyholders

Discover AXA BetterMe services & offers

AXA BetterMe** is a holistic wellness platform with a comprehensive suite of programmes and services covering physical wellness support, mental wellbeing support and chronic disease management.

Access your personalised services under ‘My Privileges’ on Emma by AXA, and equip yourself to become stronger and more resilient, thus you can always get prepared and rise to any occasion with confidence and become a #BetterMe.
**Exclusive for Certain Eligible Policyholders



Digital Enrolment Process for easier access to insurance protection from home

In light of the continuing COVID-19 epidemic, we understand the utmost importance of safety and convenience for our customers. Both existing and new customers who are Hong Kong residents and currently in Hong Kong* can easily apply for MediPartner Health Plan from home through the Digital Enrolment System.

Our Financial Consultants will explain to customers about the products and documents over the phone, and collect documents via electronic means such as WhatsApp or email. Alternatively, customers can also choose to submit their applications by mail to cater for their different needs. For details, please click here.

Meet a Consultant

Request an appointment with a financial consultant

Contact AXA

Customer Hotline : (852) 2802 2812
Business hour:
Monday - Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays

Ask Emma