Product Features

 

Reimbursement for medical expenses

 

Optional Supplementary Major Medical Benefit

 

Optional extra protection

 

Guaranteed renewability¹

 

No claim discount²

 

Worldwide emergency assistance³

Reimbursement for medical expenses

Smart Start Medical Insurance reimburses the actual medical expenses up to age 100⁴, including inpatient benefits such as room and board, surgery, hospital expenses and out-patient surgery etc.

Optional Supplementary Major Medical Benefit

Our Supplementary Major Medical Benefit provides partial reimbursement of specified hospital expenses incurred in excess of those covered under Smart Start Medical Insurance.

Optional extra protection

You may combine Smart Start Medical Insurance with other optional supplements such as Smart Medimoney for even better protection.

Guaranteed renewability¹

Guaranteed annual renewal¹ of Smart Start Medical Insurance which gives you added peace of mind.

No claim discount²

Subject to the terms and conditions of the policy contract, you may enjoy a no claim discount² upon policy anniversary.

Worldwide emergency assistance³

As our valued customer, you will automatically be entitled to use the worldwide emergency assistance³ provided by AXA Assistance. 

AXA launching the Customer Charter

To enable all customers to enjoy world class care at an affordable premium sustainably, we have formulated this Customer Charter to set out your Rights & Responsibilities and to achieve the best patient and customer experience.

Download

Product brochure

Standard premium schedule

Digital Enrolment Process for easier access to insurance protection from home

In light of the continuing COVID-19 epidemic, we understand the utmost importance of safety and convenience for our customers. Both existing and new customers who are Hong Kong residents and currently in Hong Kong* can easily apply for Smart Start Medical Insurance from home through the Digital Enrolment System.

Our Financial Consultants will explain to customers about the products and documents over the phone, and collect documents via electronic means such as WhatsApp or email. Alternatively, customers can also choose to submit their applications by mail to cater for their different needs. For details, please click here.

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Request an appointment with a financial consultant

Contact AXA

Customer Hotline : (852) 2802 2812
Business hour:
Monday - Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays

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