Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

34067 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

Verified Customer-11.10.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-10.10.2026

“  清楚列明需要的文件証明  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-10.10.2026

“  跟进太慢,跟换的理财顾问一直也没联系我,理赔  ”

ans form axa

感謝您跟我們分享您的意見。為您帶來不便,我們深感抱歉。我們已經妥善收到意見並傳達相關部門,透過您的寶貴意見,我們致力提升並優化服務質素,期望讓您得到更優質的服務體驗。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-10.10.2026

“  签单顺利  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-10.10.2026

“  希望能可以提拱台灣的客戶有免付費窗口。。。聯繫的電話  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-10.10.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-10.10.2026

“  百年老店,98%的高收益高分红。 唯一遗憾是到期后取款手续繁琐。  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

SIU TAK MING-10.10.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-09.10.2026

“  保險顧問跟進妥善  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Claim

WONG KWOK LEUNG-09.10.2026

“  理賠不足  ”

ans form axa

非常感謝您的意見。很抱歉這次服務未能符合您的期望,我們會參考檢討要改善的地方,希望將來能為您帶來更優質的服務。 AXA Customer Care, Kazaf 謹啟