Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

customer-award_ekomi
customer-award_ekomi-logo

Customer Experience Rating

4.2/5

24500 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

Filter by product
Filter by Service
Sort by
24500  reviewsclear all
Filter By+
Filter by product
Filter by Service
Sort by

Life Insurance-Servicing

Verified Customer-06.11.2024

“  ***  ”

Life Insurance-Servicing

Verified Customer-06.11.2024

“  ***  ”

Life Insurance-Claim

Verified Customer-06.11.2024

“  ***  ”

Life Insurance-Buy

Verified Customer-06.11.2024

“  ***  ”

Life Insurance-Servicing

LIU YUANYAN-06.11.2024

“  ***  ”

Life Insurance-Servicing

LEUNG KA CHIU-06.11.2024

“  冇指定途徑按鍵找客服直接解答疑問。  ”

ans form axa

感謝您的意見。很抱歉這次服務未能符合您的期望,我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟

Life Insurance-Claim

Verified Customer-06.11.2024

“  程度簡單快捷  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您已康復,並能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Servicing

POON MAN-06.11.2024

“  Agent *** 非常好  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Claim

MAN HON-06.11.2024

“  我今次做手術金額$16000,但只賠了$15000,問原因竟然是因為在單據上有$1000是雜項就不賠,賠償部完全冇問該$1000是什麼費用、而事實上該$1000是我跟著洗傷口和有關药費,今次事件可以反映賠償部人員做事馬虎,毫無同理心,一心只想去呃客戶賠償  ”

ans form axa

非常感謝您的意見。很抱歉這次服務未能符合您的期望,我們會參考檢討要改善的地方,希望將來能為您帶來更優質的服務。 AXA Customer Care, Stephanie 謹啟

Life Insurance-Servicing

NG KWOK LEUNG-06.11.2024

“  因我曾經在安盛前身的國衛保險做過代理,深信貴公司實力雄厚。  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟