4.3/5
32589 reviews
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AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Buy
Verified Customer-17.06.2026
“ 存款顺利 ”
Life Insurance-Servicing
Verified Customer-16.06.2026
“ N/A ”
Life Insurance-Claim
Verified Customer-16.06.2026
“ 理賠程序簡易，賠償速度快 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-16.06.2026
“ 在核對表格文件的簽署上, 要求要完全與二十多年前投保時的簽署相同, 簡直是不可能, 最後要至電CS作查詢, 並建議我們補簽3至4個簽名作你們跟進考慮. 另發信通知需跟進簽署不符又限於較短時間內回覆(於發信日14天內), 但其實我們收到此通知時已是發信日的5天後, 簡直是無理的催迫及阻擾. ”
ans form axa
感謝您跟我們分享您的意見。為您帶來不便，我們深感抱歉。我們已經妥善收到意見並傳達相關部門，透過您的寶貴意見，我們致力提升並優化服務質素，期望讓您得到更優質的服務體驗。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-16.06.2026
“ 簡單清淅及做到客人要求。 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-16.06.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-16.06.2026
“ N/A ”
Life Insurance-Claim
Verified Customer-16.06.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-16.06.2026
“ N/A ”
Life Insurance-Claim
Verified Customer-16.06.2026
“ 快 ”
ans form axa
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
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