4.3/5
31256 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Servicing
Verified Customer-17.03.2026
“ 即使在國外也能處理好保單問題 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-17.03.2026
“ 更改保單程序希望可以簡化一點 ”
ans form axa
謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
HO KIT YEE-17.03.2026
“ Mr Yau had asked about the reasons for my request for medical insurance and my health history. He gave me a very clear explanation of the premium and the insurance coverage. I feel really confident that the insurance coverage is suitable for my needs. ”
ans form axa
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care
Life Insurance-Claim
Verified Customer-17.03.2026
“ 方便，快捷，合理 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-17.03.2026
“ 保險顧問很專業，針對客人需要，介紹合適保單並保持聯絡，能及時按客人需要提供協助 ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
LAI LOK NGAI-17.03.2026
“ 負責的黃家亮先生非常 盡責， 非常專業， 對我的幫助非常大！ 因為我的保單是孤兒單，黃先生 沒有計較， 依然盡心盡力協助我追討賠償， 實在是萬分感激！！！ ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
SO CHIN TING-17.03.2026
“ 有主動跟進，並提供建議 ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-17.03.2026
“ 方便 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-17.03.2026
“ 同日致電 CS team, 第一位，回答得不太準確，第二位，回答得一半準確，第三位也是最後果位，回答最準確，節省我的處理時間，最值得讚。 希望貴公司同客服多D溝通，讓他/她們多多認識公司行政程序。 上述三位客服很有禮貌及耐性，都值得欣賞的。 ”
ans form axa
謝謝您寶貴的評價。十分高興您滿意我們整體的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
ZHANG YE-17.03.2026
“ N/A ”
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