4.3/5
32760 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Servicing
Verified Customer-29.06.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-29.06.2026
“ N/A ”
Life Insurance-Claim
WANG WEIDONG-29.06.2026
“ 正常赔付 ”
Life Insurance-Servicing
Verified Customer-29.06.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-29.06.2026
“ 整体感受还不错。不过提款申请只能提交纸质资料有点麻烦，建议丰富应用程式的功能，开发应用程式内提交申请来提取 ”
Life Insurance-Buy
Verified Customer-29.06.2026
“ 希望提升手机app及时更新下载，提升手机客户端流畅性。 ”
Life Insurance-Servicing
Verified Customer-29.06.2026
“ N/A ”
Life Insurance-Buy
Verified Customer-28.06.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-28.06.2026
“ As an insurance industry should be human service be the first priority, but on my requested answer because of the policy. There have no way to be solved. VERY DISAPOINTTED!!! ”
ans form axa
Your feedback is much appreciated. We apologize for unexpected service you experienced. We have shared this feedback with our related team, who are now acting on this for service improvement. Kind Regards, Dohn, AXA Customer Care
Life Insurance-Servicing
Verified Customer-28.06.2026
“ 客户服务代表稳定，多年如一日快速反馈，提供帮助。不像有的公司，换人、分配一个团队、拉群提供服务，看上去很豪华，实际都没有Deacon一个人给力。 ”
ans form axa
謝謝您寶貴的評價。十分高興您滿意我們整體的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
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