Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

32968 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Servicing

Verified Customer-17.07.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-16.07.2026

“  对拉出的問題给予很詳细,有用的答案及資訊。態度友善及誠懇。  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-16.07.2026

“  理財顧問解釋內容詳細及清晰,令我十分放心  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

CHOW CHUNG YIM-16.07.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-16.07.2026

“  Service provided by the Agent is fine but the policy itself has some unsatisfactory comments. The interest gained by early payments for the whole policy amount could not be refunded or deducted at the time settling the total amount.  ”

ans form axa

Thank you for your time to share your valuable feedback. This will certainly help us to improve and to provide a high standard of customer-oriented service.Kind Regards, Dohn, AXA Customer

Life Insurance-Buy

Verified Customer-16.07.2026

“  電子化,自己可以隨時隨地都可以看返出來。  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-16.07.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-16.07.2026

“  程序方便快捷  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-16.07.2026

“  百年企业 值得信赖  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-16.07.2026

“  有邮件短信结点提醒  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟