Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

26933 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Servicing

Verified Customer-30.04.2025

“  my agent is very professional  ”

Life Insurance-Servicing

CHIANG MAN-30.04.2025

“  投资有风险,但我相信貴司的投资人员一定有责任来完成客戶的委托  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Lydia 謹啟

Life Insurance-Servicing

LAW YUK WAH CONNIE-30.04.2025

“  業员,跟進,服務好  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Claim

Verified Customer-30.04.2025

“  進度慢,差不多一個月了,沒有任何進展,回答只是不知道公司還在審核中  ”

ans form axa

知道我們的同事已在29/4/2025收到您補交的正本文件,並作出處理,盡快解決您的問題。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

Verified Customer-29.04.2025

“  ***  ”

Life Insurance-Claim

Verified Customer-29.04.2025

“  賠償非常快  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您已康復,並能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

Verified Customer-29.04.2025

“  用兩小時去解釋保單條文細則 提供不同的選項讓客戶考慮 用以往發生的案例去展示該保單發擇的功能  ”

ans form axa

感謝您寶貴的評價。多謝選用AXA。十分高興您滿意我們理財顧問的表現,我們定必竭誠為客戶提供卓越的服務,多謝您的信賴及支持。AXA Customer Care, Lydia 謹啟

Life Insurance-Claim

Verified Customer-29.04.2025

“  ***  ”

Life Insurance-Claim

Verified Customer-29.04.2025

“  賠償快捷  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您已康復,並能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Servicing

Verified Customer-29.04.2025

“  跟进及时,问题解决便捷  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們客戶服務主任提供的服務,對於您的讚賞,我們定當繼續努力,務求為您提供最優質的服務體驗。 AXA Customer Care, Stephanie 謹啟