Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

29620 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-06.10.2025

“  公司理赔快,好  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-06.10.2025

“  N/A  ”

Life Insurance-Claim

Verified Customer-06.10.2025

“  N/A  ”

Life Insurance-Buy

BIN-06.10.2025

“  N/A  ”

Life Insurance-Servicing

Verified Customer-06.10.2025

“  quick and efficiency  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-06.10.2025

“  理賠的時間比我想像中還要快,我感到很滿意,而且跟進我單的同事*** 她在我做手術前給予我的相關資訊,例如,相關手術及手術室可理賠的額度,需要準備多文件等,也給我在手術前感到很安心。  ”

ans form axa

感謝您如此有價值的評價及對我們的肯定,同時,亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務,感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-06.10.2025

“  講解清楚明白  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-06.10.2025

“  N/A  ”

Life Insurance-Claim

YAN WING MACY-06.10.2025

“  我的顧問服務好,以客為先  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-06.10.2025

“  N/A  ”