Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

31858 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Servicing

Verified Customer-27.04.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-27.04.2026

“  照胃鏡,不用預繳,已批核 申請申請咩都OK,medical claim賠償很快 賠償額尚算OK配額尚算OK  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-27.04.2026

“  ***  ”

Life Insurance-Claim

WANG XIN-27.04.2026

“  理赔效率很不错。  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-27.04.2026

“  我是在你們買了30年的保險,而且已經冇保險代理跟進我的戶口,是我自己打電話去貴公司的客戶服務諮詢如何申請保險理賠,我是經過網上下載申請表格向貴公司申請賠償,但是申請賠償的時間都好快,所以我都好滿意。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-27.04.2026

“  ***  ”

Life Insurance-Servicing

MAK YU YUK-27.04.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-27.04.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-26.04.2026

“  9分  ”

ans form axa

感謝您如此有價值的意見。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

WONG KIN KWAN-26.04.2026

“  ***  ”