Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33281 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Servicing

ZHANG PEIDI-11.08.2026

“  N/A  ”

Life Insurance-Buy

LEI ZHEN-11.08.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-11.08.2026

“  N/A  ”

Life Insurance-Buy

Verified Customer-10.08.2026

“  agent 細心 態度良好  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-10.08.2026

“  處理賠償時間快捷。  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

SONG YING-10.08.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-10.08.2026

“  理財顧問 ***, *** assisted in filling from old form to new form with minimum work on my part. Then no question asked from claims department, money in bank, efficient.  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care

Life Insurance-Claim

Verified Customer-10.08.2026

“  比其他保險公司較簡單及快捷  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-10.08.2026

“  我的AXA安盛理財顧問 ***, PHOEBE *** 非常專業和友善  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-10.08.2026

“  本人作為投保者 選擇採用哪間保險公司作投保 除了每個人所選擇的醫保計劃有所不同, 負責本人保單的 貴公司 職員 每當本人對保單有不明白及不清楚的條款 需要提前資訊, 所講解及跟進的都能得到非常清楚 的反饋 ,回覆及高效, 緊貼跟進而所需的索賠, 當您們相關的部門當收到本人的 索償claim form 審理後 所得的索培 都在短時間內得到妥善辦理完成. 這是本人感覺值得信賴及推薦任何需要購買保險的家人及朋友予貴保險公司投保  ”

ans form axa

感謝您如此有價值的評價及對我們的肯定,同時,亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務,感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟