Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.2/5

23167 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

Verified Customer-20.02.2024

“  Very good  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our services. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care

Life Insurance-Buy

CHANG YUL-19.02.2024

“  ***  ”

Life Insurance-Claim

Verified Customer-19.02.2024

“  第一次理赔金额计算错误  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會跟據不同客人的保單條款作出合適的理賠方案。藉此我們希望能解釋清楚,這是和您的保單保障範圍和保單條款是一致的。AXA Customer Care, Stephanie 謹啟

Life Insurance-Claim

Verified Customer-19.02.2024

“  理赔很迅速!这是用户最关心的!  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您已康復,並能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

WAI CHUNG-19.02.2024

“  ***  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Servicing

Verified Customer-16.02.2024

“  Easy and streamline ti amend the address  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care

Life Insurance-Claim

Verified Customer-16.02.2024

“  ***  ”

Life Insurance-

Verified Customer-16.02.2024

“  具體查詢都能夠解答  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們客戶服務主任提供的專業服務,對於您的讚賞,我們定當繼續努力,務求為您提供最優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-Claim

Verified Customer-14.02.2024

“  1 熱線職員講解清楚 2 理財顧問會幫客戶跟進填寫表格的問題 3 賠償時間合理  ”

ans form axa

謝謝您寶貴的評價,期望您已康復。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

Verified Customer-13.02.2024

“  (1)香港保险口碑很好,世人都说香港保险值得信任。(2)保险员也给人值得信任感。(3)我是学习油画艺术完成本科的,安盛保险公司与艺术品保险关系据说很好。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie Ng 謹啟