Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33456 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

Verified Customer-21.08.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-21.08.2026

“  吾主動  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-21.08.2026

“  指示清楚,容易使用  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-20.08.2026

“  代理解釋清楚,理賠安排順利,快速知道申請結果。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-20.08.2026

“  理賠處理速度稍慢,文件要求指示不夠清析。  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

HUNG OI YEE MARIA-20.08.2026

“  Agent is very professional and friendly.  ”

Life Insurance-Servicing

Verified Customer-20.08.2026

“  刚刚买的,还不知道日后有什么问题出现,能不能妥善解决  ”

Life Insurance-Buy

Verified Customer-20.08.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-20.08.2026

“  N/A  ”

Life Insurance-Servicing

HE HUAJUAN-20.08.2026

“  N/A  ”