Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

30633 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

Verified Customer-20.01.2026

“  N/A  ”

Life Insurance-Buy

Verified Customer-20.01.2026

“  N/A  ”

Life Insurance-Buy

Verified Customer-20.01.2026

“  流程清晰,文件规范  ”

Life Insurance-Claim

Verified Customer-20.01.2026

“  售后服务  ”

Life Insurance-Claim

CHEUNG MAN FUNG-19.01.2026

“  No reply to my dispute email.  ”

ans form axa

Your feedback is much appreciated. We are sorry to hear that your recent experience was not satisfactory and have shared this feedback with the related team, who are now acting on this for service improvement. Kind Regards, Dohn, AXA Customer Care

Life Insurance-Servicing

CHEN YING-19.01.2026

“  代理人服务好  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-19.01.2026

“  太多保險公司  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

LI KWOK HUNG-19.01.2026

“  N/A  ”

Life Insurance-Servicing

CHUNG SIU HUNG-19.01.2026

“  N/A  ”

Life Insurance-Buy

Verified Customer-19.01.2026

“  無錯漏已滿意喇。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟