4.3/5
33619 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Servicing
Verified Customer-03.09.2026
“ 買的保單回報一般 ”
ans form axa
非常感謝您的意見。很抱歉這次服務未能符合您的期望，我們會參考檢討要改善的地方，希望將來能為您帶來更優質的服務。 AXA Customer Care, Kazaf 謹啟
Life Insurance-Servicing
HUANG JIANWEN-02.09.2026
“ N/A ”
Life Insurance-Buy
Verified Customer-02.09.2026
“ Agent Sarah knowledgeable, understanding and connects well with our needs ”
ans form axa
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care
Life Insurance-Claim
Verified Customer-02.09.2026
“ 很貼心服務，整個過程得以順利完成手術 ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-02.09.2026
“ My agent helps a lot during the process ”
ans form axa
Your review/thought is much appreciated. We are delighted you found our service to be excellent and that my colleague was efficient and helpful. I have passed this onto her to let her know. Kind Regards, Dohn , AXA Customer Care
Life Insurance-Servicing
CHAN KA YAU-02.09.2026
“ 熱心, 有禮貌, 資料豐富 Very Good ! ”
ans form axa
謝謝您寶貴的評價。十分高興您滿意我們整體的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
Verified Customer-02.09.2026
“ My application was handled very professionally. I got all the answers to my questions. ”
ans form axa
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care
Life Insurance-Claim
Verified Customer-02.09.2026
“ 理赔做的很好 也就是工作到位 ”
ans form axa
謝謝您寶貴的評價。十分高興您滿意我們整體的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-02.09.2026
“ N/A ”
Life Insurance-Buy
TSAI SHU HUI-02.09.2026
“ N/A ”
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