Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33969 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-02.10.2026

“  速度快  ”

Life Insurance-Servicing

Verified Customer-01.10.2026

“  邮件信息回复快  ”

Life Insurance-Servicing

Verified Customer-01.10.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-01.10.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-01.10.2026

“  講解清楚,簡要  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

HO WAI LING-01.10.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-01.10.2026

“  Helpful and quick service  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Dohn, AXA Customer Care

Life Insurance-Claim

PANG SING CHI-01.10.2026

“  經紀 *** 同貴公司幫我處理理賠效率超高  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-01.10.2026

“  有一点希望。希望在APP下载更新方面更为方便。不管身处全球何处,都能够像在身处香港一样方便。  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

KWOK CHI LAP-01.10.2026

“  積極可靠  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟