PERSONALBUSINESSABOUT AXA
BetterMe Blog
CONTACT US
hong-kong-flag
OUR COMPANYNEWS ROOMJOIN US

Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

customer-award_ekomi
customer-award_ekomi-logo

Customer Experience Rating

4.3/5

33387 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

Filter by product
All
  • All
  • Life Insurance
  • Health Insurance
Filter by Service
All
  • All
  • Buy
  • Claim
  • Servicing
Sort by
Latest
  • Latest
  • Highest to Lowest Rating
33387  reviewsclear all
Filter By+
Filter by product
  • All
  • Life Insurance
  • Health Insurance
Filter by Service
  • All
  • Buy
  • Claim
  • Servicing
Sort by
  • Latest
  • Highest to Lowest Rating

Life Insurance-Servicing

Verified Customer-17.08.2026

“  及时解决我的问题。  ”

Life Insurance-Claim

Verified Customer-17.08.2026

“  ***  ”

Life Insurance-Servicing

CHAN LAI WA-17.08.2026

“  ***  ”

Life Insurance-Claim

LOW CHUNG YIN-17.08.2026

“  短短几天内，所有住院费用就已全额缴清；整个过程非常顺利。我要感谢***女士的帮助；她总是竭尽全力为我提供协助。  ”

Life Insurance-Claim

Verified Customer-17.08.2026

“  ***先生提供了非常清晰的后续指导和解释，陪同我完成了入院手续；出院后，他还提醒我复诊时间，并询问了我的身体状况。整个过程中我感到非常安心！服务非常出色。  ”

Life Insurance-Servicing

Verified Customer-17.08.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-17.08.2026

“  貴公司同事***對是次理賠之程序非常熟悉，經驗豐富，解釋亦非常專業及請楚，令我非常安心！她亦很關心我的治療進度及健康情況，減少了我心理負擔，真心多謝她!!  ”

Life Insurance-Buy

Verified Customer-17.08.2026

“  服务到位，优质的服务，希望买了后售后服务也能跟上。  ”

Life Insurance-Buy

Verified Customer-17.08.2026

“  太多不必要的問題，尤其以前沒有claim過保軍都繼續問已康復的病歷  ”

Life Insurance-Claim

Verified Customer-17.08.2026

“  快  ”