Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33743 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-13.09.2026

“  保險遞交到收到賠償金額過程比預期迅速,保險經紀跟進貼心,由查詢到收到賠償金額過程處理盡責。  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-13.09.2026

“  職員細心服務  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-13.09.2026

“  理財顧問***專業、認真,公司理賠申請好快就辦理好。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-12.09.2026

“  方便、快  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-12.09.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-11.09.2026

“  非常好  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Kazaf 謹啟

Life Insurance-Claim

Verified Customer-11.09.2026

“  Quick Response  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Kazaf, AXA Customer Care

Life Insurance-Claim

WONG KING SUN SUNNY-11.09.2026

“  流程順利快捷  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-11.09.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-11.09.2026

“  ***  ”