4.3/5
33772 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Claim
Verified Customer-16.09.2026
“ 申請繁複，同一個索償，在別公司已經批出賠償時，貴公司仍在審核我的醫療報告。 ”
ans form axa
感謝您跟我們分享您的意見。為您帶來不便，我們深感抱歉。我們已經妥善收到意見並傳達相關部門，透過您的寶貴意見，我們致力提升並優化服務質素，期望讓您得到更優質的服務體驗。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-15.09.2026
“ 快速處理問題 ”
ans form axa
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
Verified Customer-15.09.2026
“ Emma App集成功能和其他的功能问题 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的產品。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-15.09.2026
“ 服務態度專業！claim 快！ ”
ans form axa
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
ZHANG SHENG-15.09.2026
“ *** ”
Life Insurance-Claim
Verified Customer-15.09.2026
“ *** ”
Life Insurance-Servicing
Verified Customer-15.09.2026
“ *** ”
Life Insurance-Buy
WONG KING POR-15.09.2026
“ my agent, ***, is very professional, efficient, and knowledgeable about the details, and able to answer my questions related to different aspects very professionally. She managed to build up my confidence in AXA. ”
ans form axa
Your review/thought is much appreciated. We are delighted you found our service to be excellent and that my colleague was efficient and helpful. I have passed this onto her to let her know. Kind Regards, Dohn, AXA Customer Care
Life Insurance-Servicing
Verified Customer-15.09.2026
“ *** ”
Life Insurance-Buy
HOU JIAN-15.09.2026
“ *** ”
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