4.3/5
30841 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Claim
Verified Customer-14.02.2026
“ 我應該把所需的文件提交，理賠在10內收到賠款。 ”
Life Insurance-Buy
Verified Customer-14.02.2026
“ 我簽過保誠，***，AIA保單，保單生效後好快便有實體保單給我，但據說axa 取消了實體保單，現在等axa agent 向公司申請實體保單•我和家人都偏向實體保單 ”
Life Insurance-Buy
Verified Customer-13.02.2026
“ 朋友介紹，加上 *** 的清晰講解，回覆快。 因為本人是第一次買醫保，謝謝她細心地解答我的問題。也推介我買住院入息保障。 ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟
Life Insurance-Buy
Verified Customer-13.02.2026
“ *** ”
Life Insurance-Buy
Verified Customer-13.02.2026
“ 亲身体会 ”
ans form axa
謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Kazaf 謹啟
Life Insurance-Claim
Verified Customer-13.02.2026
“ *** ”
Life Insurance-Servicing
Verified Customer-13.02.2026
“ Professional ”
ans form axa
Thank you for taking the time to recognize the service you received from our agent. Your continued support is much appreciated. Kind Regards, Kazaf, AXA Customer Care
Life Insurance-Buy
Verified Customer-13.02.2026
“ 销售顾问服务很专业，态度很亲和，环境很舒适。 ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟
Life Insurance-Buy
Verified Customer-13.02.2026
“ *** ”
Life Insurance-Servicing
Verified Customer-13.02.2026
“ 保单内部处理时间过长。1.提交保费后，APP不能及时更新体现（需要客户一直不停的更新。关注一个简单的问题）。2.审批研究时间过长。（不清楚内部原因，但针对axa这个级别的公司，不应该出现） ”
ans form axa
感謝您跟我們分享您的意見。透過您的寶貴意見，我們將不斷完善和提升服務質素，務求為您提供最優質的體驗。AXA Customer Care, Kazaf 謹啟
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