4.3/5
31967 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Claim
Verified Customer-04.05.2026
“ 快 ”
Life Insurance-Claim
Verified Customer-04.05.2026
“ 跟進的時間比想像中快，合理和適當。 ”
Life Insurance-Servicing
LAI FU TONY-04.05.2026
“ N/A ”
Life Insurance-Claim
Verified Customer-04.05.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-04.05.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-04.05.2026
“ N/A ”
Life Insurance-Servicing
LO YING JADA-04.05.2026
“ 收到文件不即时回复，客户電話hotlines 非常难打入。 電郵也很久才回覆，也問非所答。 Apps 也不好用，找很久也找不到所要文件及资料。 解决不了客户需求及問题。 浪费客戶时间。 ”
Life Insurance-Buy
CHONG CHUN PONG-04.05.2026
“ Agent講解內容時清晰令我容易明白，由計劃書開始已經將有關重點用螢光筆標記好比我知道，簽過所有文件都會給我副本存檔，程式亦好容易使用還會不停聯絡我如有什麼問題都歡迎隨時聯絡。 ”
Life Insurance-Servicing
Verified Customer-04.05.2026
“ Change address via on-line ”
Life Insurance-Servicing
Verified Customer-04.05.2026
“ 產品合乎基本要求 ”
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