4.3/5
34162 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Servicing
Verified Customer-19.10.2026
“ N/A ”
Life Insurance-Claim
Verified Customer-19.10.2026
“ 理赔效率太低，理赔手续太繁琐，同类保司几百一千的理赔，拍照上传，上午提交下午到账，贵司哪怕是申请赔一块钱，也要填表，提供所有齐全的病历材料以及走流程审批放款，非常没效率。 ”
ans form axa
謝謝您寶貴的評價。我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-19.10.2026
“ 沒有感到有接受過保單服務, 除了繳費提示外. ”
ans form axa
謝謝您寶貴的評價。我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
HONG DA ZHOU-19.10.2026
“ 處理很有效率 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
ZHANG SHAOFENG-19.10.2026
“ 服務周到 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
XIAO LANLAN-19.10.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-19.10.2026
“ 服务态度好，能及时帮助解决保单客户所提出的相关保单问题，有问有答，工作细致，服务周到，完成工作任务快。 ”
ans form axa
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
Verified Customer-19.10.2026
“ N/A ”
Life Insurance-Servicing
Verified Customer-19.10.2026
“ N/A ”
Life Insurance-Servicing
CHAN CHUN HO KEVIN-19.10.2026
“ N/A ”
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