Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

28196 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

Verified Customer-11.07.2025

“  个人感觉  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Servicing

Verified Customer-11.07.2025

“  審批賠償非常快捷!  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

Verified Customer-11.07.2025

“  ***  ”

Life Insurance-Buy

Verified Customer-11.07.2025

“  N/A  ”

Life Insurance-Claim

Verified Customer-11.07.2025

“  ***  ”

Life Insurance-Servicing

Verified Customer-11.07.2025

“  你個sales***,除了追收費什麼也不做  ”

ans form axa

感謝您跟我們分享您的意見。為您帶來不便,我們深感抱歉。我們已經妥善收到意見並傳達相關部門,透過您的寶貴意見,我們致力提升並優化服務質素,期望讓您得到更優質的服務體驗。AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

LEI YUJIE-11.07.2025

“  效率太慢 两个月了保单还没有同意  ”

ans form axa

感謝您跟我們分享您的評價,我們正在與有關的部門跟進您的事情,我們會盡快與您聯繫。AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

Verified Customer-11.07.2025

“  非常流畅  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Servicing

Verified Customer-11.07.2025

“  服務好理賠快  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-Servicing

Verified Customer-11.07.2025

“  N/A  ”