Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

32818 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Servicing

Verified Customer-02.07.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-02.07.2026

“  有疑惑立即解答 處理問題速度很快 非常可靠 這次理賠非常好  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-02.07.2026

“  保險負責同事Bonnie 十分專業  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

LO SAU YING-02.07.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-02.07.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-02.07.2026

“  手續繁瑣複雜  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-02.07.2026

“  理賠十分迅速,沒想過可以在三個工作天便批出。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-02.07.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-02.07.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-02.07.2026

“  我打電話去客服熱線, 每次CS 在電話裹的解答非常友善和詳細, 值得表揚  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟