4.3/5
29835 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Claim
WONG MAN LING IRENE-24.10.2025
“ I think it is overkill that you kept sending me letters advising that you were chasing after some hospitals, my eye surgeon and insurance companies for the requisite documents. It is too frequent and I find them annoying. These letters are both in Chinese and English. Perhaps some postage can be saved. ”
Life Insurance-Claim
Verified Customer-24.10.2025
“ 每年賠償限額定得低。除了加保費，還有什麼方法可以提高限額？ ”
Life Insurance-Servicing
Verified Customer-24.10.2025
“ 由AXA推销人员带领购买保险。后期服务不希望推销人员介入，但公司没有解决这个问题。 ”
Life Insurance-Claim
Verified Customer-24.10.2025
“ I have submitted 3 applications but just got feedback on 2. I think it is ideal to issue confirmation on esch application no matter claim is success or not. ”
Life Insurance-Servicing
Verified Customer-24.10.2025
“ *** ”
Life Insurance-Servicing
Verified Customer-24.10.2025
“ *** ”
Life Insurance-Claim
Verified Customer-24.10.2025
“ 效率高 ”
Life Insurance-Servicing
Verified Customer-24.10.2025
“ *** ”
Life Insurance-Servicing
WONG KIN NING-24.10.2025
“ N/A ”
Life Insurance-Claim
WAN PUI CHUEN-24.10.2025
“ 負責跟進保單的人很用心跟進 ”
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