Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

customer-award_ekomi
customer-award_ekomi-logo

Customer Experience Rating

4.3/5

34497 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

Filter by product
Filter by Service
Sort by
34497  reviewsclear all
Filter By+
Filter by product
Filter by Service
Sort by

Life Insurance-Claim

Verified Customer-13.11.2026

“  三天收到索償,非常快!  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Claim

Verified Customer-13.11.2026

“  Simple procedure and received the compensation very fast  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Kazaf, AXA Customer Care

Life Insurance-Buy

Verified Customer-13.11.2026

“  Agent會先了解我個人嘅背景、情況和需要,給予我寶貴嘅意見,她很有耐性和耐心向我介紹及講解保單的特點與優點,引領我作出明確選擇,我是十分滿意agent的工作態度,之後她亦很樂意幫我解決其他問題,故整體十分滿意。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

HAN PENG-13.11.2026

“  ***  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務/產品。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

LAI SHAN BETTY-13.11.2026

“  服務態度非常好,講解清楚詳細,辦理快捷妥善。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Claim

Verified Customer-13.11.2026

“  理赔速度快  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

Verified Customer-13.11.2026

“  ***  ”

Life Insurance-Claim

WANG AIMIN-13.11.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-13.11.2026

“  professional service  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Kazaf, AXA Customer Care

Life Insurance-Servicing

NGA LING-13.11.2026

“  AXA 理財顧問很專業,細心聆聽及講解有關內容,讓我清楚明自身需求,從而達到雙贏,服務很貼心到位。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟