4.3/5
30448 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Servicing
Verified Customer-24.12.2025
“ clear explanations and appropriate assistance. ”
ans form axa
Your review/thought is much appreciated. We are delighted you found our service to be excellent and that my colleague was efficient and helpful. I have passed this onto her to let her know. Kind Regards, Dohn, AXA Customer Care
Life Insurance-Servicing
YIM SIU LEUNG PONY-24.12.2025
“ 你們的保單從業員，做事效率非常專業及快速！ ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-24.12.2025
“ 我的保单没有业务经理跟进，保费没交我也不知道 ”
ans form axa
感謝您跟我們分享您的意見。透過您的寶貴意見，我們將不斷完善和提升服務質素，務求為您提供最優質的體驗。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-24.12.2025
“ 理赔快 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-24.12.2025
“ N/A ”
Life Insurance-Servicing
Verified Customer-23.12.2025
“ AXA 的 ADA 重新講解一下我手上的保單，令我更清楚了解。另申請索償程序很快完成並收回索償金額！ ”
Life Insurance-Claim
Verified Customer-23.12.2025
“ N/A ”
Life Insurance-Servicing
LEONG CHI YUNG-23.12.2025
“ 續保及繳交保費非常方便。 ”
ans form axa
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-23.12.2025
“ 中港城安盛柜台收钱的男员工态度非常差，好像大爷似的，我会重新考虑是否再买安盛，一个大公司的收银都没培训好，而且这种员工不适合再在安盛工作，今时今日甘服务是不行的 ”
ans form axa
謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-23.12.2025
“ 同事很专业，过程很顺利。 ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
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