4.3/5
33510 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Claim
Verified Customer-26.08.2026
“ 用Emma 申賠極方便，快捷。過程中表現AXA對客戶的信任。這亦顯示AXA是一間有承擔、可靠及與時並進的保險公司。 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟
Life Insurance-Buy
NGAI KWOK SHING-26.08.2026
“ Mr. Kenny Suen is my insurance agent. He patiently and clearly explains everything related to the policy and he understands exactly what a customer needs. ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-26.08.2026
“ 客服態度非常友善 ”
ans form axa
謝謝您寶貴的評價。十分高興您滿意我們整體的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-25.08.2026
“ 顧問跟進十分積極，文件處理及審批十分快速。 ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Servicing
Verified Customer-25.08.2026
“ AXA能滿足我的服務要求 ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-25.08.2026
“ 你賠的速度非常之快，為着我們着想，大約一個星期已經賠付了 ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-25.08.2026
“ 刘经理处理效率高，很负责任 ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟
Life Insurance-Claim
Verified Customer-25.08.2026
“ Quite return fund ”
ans form axa
Thank you for taking the time to share your feedback. This will certainly help us to continue improve our overall service. I have shared this feedback with the team involved who are now acting on this. Kind Regards, Dohn , AXA Customer Care
Life Insurance-Buy
Verified Customer-25.08.2026
“ N/A ”
Life Insurance-Claim
Verified Customer-25.08.2026
“ 很迅速處理和跟進有關理賠事宜 ”
ans form axa
感謝您如此有價值的評價及對我們的肯定，同時，亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務，感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟
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