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Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

32385 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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32385  reviewsclear all
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Filter by product
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Life Insurance-Buy

LIU LEI-02.06.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-02.06.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-02.06.2026

“  因为我购买了，而且还推荐给我的朋友  ”

Life Insurance-Buy

Verified Customer-02.06.2026

“  經紀盡責、業務能力高  ”

Life Insurance-Claim

Verified Customer-02.06.2026

“  賠償速度快，保險經紀很好  ”

Life Insurance-Servicing

Verified Customer-02.06.2026

“  保單費用頗為昂貴  ”

Life Insurance-Buy

Verified Customer-02.06.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-02.06.2026

“  每一次second claim 都要不斷要求報資料，其實要提供的資料已經提供咗，這樣拖慢了理賠進度，令客人想直接用AXA First claim.  ”

Life Insurance-Claim

Verified Customer-02.06.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-02.06.2026

“  於合理時間內收到賠償。冇不合理要求或故意拖延。  ”