Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

31630 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

WONG CHUNG MING BANNY-13.04.2026

“  上次索賠程序的先後次序不是按日期排行,按了入FORM 先後而排行,要改善,整體上,服務是OK 的  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

HUANG XUANMEI-13.04.2026

“  理財顧問非常細心、盡責,從約見醫生至完成整個治療,全程陪伴及打點,完全唔需要本人操心。要表揚下安盛保險公司理賠部,進度都非常理想,而且係預期時間內完成。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-13.04.2026

“  The response of Agent  ”

ans form axa

Thank you for taking the time to share your feedback. This will certainly help us to continue improve our overall service. I have shared this feedback with the team involved who are now acting on this. Kind Regards, Dohn, AXA Customer Care

Life Insurance-Buy

Verified Customer-13.04.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-13.04.2026

“  工作人员很耐心的解答问题  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-13.04.2026

“  Fast and easy application with a very responsbile agent  ”

ans form axa

Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards,Dohn, AXA Customer Care

Life Insurance-Buy

WONG WAI NAM RICKY-13.04.2026

“  快捷,方便,效率  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-13.04.2026

“  N/A  ”

Life Insurance-Servicing

CHEN YINLUN-13.04.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-13.04.2026

“  有有穩定的資訊及專人服務。,可放心用此產品,有定期嘅利息,有透明度嘅資訊。我會繼續介紹朋友選用  ”

ans form axa

謝謝您寶貴的評價。十分高興您滿意我們整體的服務,對於您的讚賞,我們定當繼續努力,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟