Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

34309 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

CHENG KA YAN-30.10.2026

“  ***  ”

Life Insurance-Servicing

WU YANQING-30.10.2026

“  工作效率比較快,服務態廈好,友善。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

Verified Customer-30.10.2026

“  ***  ”

Life Insurance-Claim

XIA FAN-30.10.2026

“  就是资料填写有点复杂,和大陆的写法不一样。联系可以补充一个大陆版本的理赔申请。  ”

ans form axa

非常感謝您的意見。很抱歉這次服務未能符合您的期望,我們會參考檢討要改善的地方,希望將來能為您帶來更優質的服務。 AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-30.10.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-30.10.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-30.10.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-30.10.2026

“  因為我的保險經紀 *** 會根據我現時實際生活的需要的保障提供意見給我並清晰地講解和分析,令我感到貼心和安心。而且他給予我充份時間考慮,亦不強迫我或催促我作任何決定,十分專業、態度誠懇  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

Verified Customer-30.10.2026

“  体验感好  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-30.10.2026

“  ***  ”