4.2/5
21715 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-
Verified Customer-29.03.2023
“ 我是 AXA 幾十年的客户了，以往我的 agent，客户服務部的職員 ... 在保單跟進方面，全都令我失望最近經客服熱線與上職員 Jeffrey chow，是我在 AXA 幾十年來遇上最有效率的客户服務員 他的專業、耐性、禮貌... 讚！ ”
ans form axa
感謝您寶貴的評價。十分高興您滿意我們客戶服務主任的服務表現，我們定必竭誠為客戶提供卓越的服務，多謝您的信賴及支持。AXA Customer Care, Lydia 謹啟
Life Insurance-Servicing
Verified Customer-29.03.2023
“ *** ”
Life Insurance-Buy
TZE KIN-29.03.2023
“ *** ”
Life Insurance-Servicing
Verified Customer-29.03.2023
“ Customer Service Officer *** was very polite and helpful. He handled my request in a short period of time. I appreciate his service very much. ”
ans form axa
Thank you for taking the time to recognize the service you received from our customer care associate. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care
Life Insurance-Buy
Verified Customer-28.03.2023
“ 保險營業員的誠意、耐心和辦事能力令我滿意 ”
ans form axa
感謝您寶貴的評價。多謝選用AXA。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
Life Insurance-Servicing
Verified Customer-28.03.2023
“ *** ”
Life Insurance-Claim
Verified Customer-28.03.2023
“ Took far too long to process ”
ans form axa
Thank you for taking the time to share your feedback. This will certainly help us to continue improve our services. I have shared this feedback with the team involved who are now acting on this. Kind Regards, Lydia Yau, AXA Customer Care
Life Insurance-Servicing
Verified Customer-28.03.2023
“ *** ”
Life Insurance-Servicing
Verified Customer-28.03.2023
“ 客戶代表專業可靠! ”
ans form axa
感謝您寶貴的評價。很高興您滿意我們理財顧問的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
Life Insurance-
WAI KEUNG-28.03.2023
“ 你發個保單又吾全，又無名？都吾知係乜嘢保單，調查乜嘢呢？無意思嘅調查！ ”
ans form axa
感謝您的意見。很抱歉這次服務未能符合您的期望，我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟
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