4.3/5
29365 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Servicing
Verified Customer-16.09.2025
“ N/A ”
Life Insurance-Buy
Verified Customer-15.09.2025
“ N/A ”
Life Insurance-Buy
CHAN YUNG KAN-15.09.2025
“ 保險員推介 ”
Life Insurance-Claim
Verified Customer-15.09.2025
“ *** ”
Life Insurance-Buy
Verified Customer-15.09.2025
“ 可选择项目多，能满足多种需求 ”
ans form axa
感謝您抽空給予我們評價，多謝選用AXA。很高興您滿意我們的產品。AXA Customer Care, Ray 謹啟
Life Insurance-Buy
Verified Customer-15.09.2025
“ Your colleague, *** is very patience and he follows up on my case is good. ”
ans form axa
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Ray, AXA Customer Care
Life Insurance-Claim
Verified Customer-15.09.2025
“ *** ”
Life Insurance-Servicing
Verified Customer-15.09.2025
“ 查不到保单内容 ”
ans form axa
感謝您跟我們分享您的意見。為您帶來不便，我們深感抱歉。我們已經妥善收到意見並傳達相關部門，透過您的寶貴意見，我們致力提升並優化服務質素，期望讓您得到更優質的服務體驗。AXA Customer Care, Ray 謹啟
Life Insurance-Claim
Verified Customer-15.09.2025
“ 已交齊文件後 過了7天工作天都未理賠，理賠金額未能完全賠足 亦未收到理賠報告 未試過這情況 非常失望 ”
ans form axa
非常感謝您的意見。很抱歉這次服務未能符合您的期望，我們會參考檢討要改善的地方，希望將來能為您帶來更優質的服務。 AXA Customer Care, Ray 謹啟
Life Insurance-Claim
CHI HANG-15.09.2025
“ 睇物理治療交單咪得，仲要交每一次報告，人地AIA都唔洗啦，交單就俾錢。大佬呃你咩，買咗廿年意外保，淨係claim過2次，洗唔洗咁玩我。 ”
ans form axa
我們非常感謝每位顧客提出的寶貴意見，我們會通過顧客的意見來加強改進我們的服務，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Ray 謹啟
Follow AXA
