4.3/5
34389 reviews
Respecting our customer's feedbacks
AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Buy
HONG SANG IN-06.11.2026
“ 상품을 소개해주신 이종엽 사장님 과 홍콩지사 lesile 씨 가 매우 친절히 자세히 설명과 일 처리를 잘 해주셨다. customer 로서 매우 이득이 있고 가치있는 상품을 선택하여 매우 만족하고 있읍니다. ”
Life Insurance-Servicing
Verified Customer-06.11.2026
“ 希望尽快帮我解决款项没有收到的问题 ”
Life Insurance-Buy
Verified Customer-06.11.2026
“ 解釋清楚態度認真 ”
Life Insurance-Servicing
Verified Customer-06.11.2026
“ 保单代理人热情細心为顾客为出发心感动了我！ ”
Life Insurance-Servicing
WOO TAK PIU-05.11.2026
“ I am highly satisfied with the service of AXA Financial Consultant CHOW CHOI CHUN, CONNIE. When I recently requested a dividend withdrawal, she thoroughly explained its impact and gave tailored advice for my three different policies based on interest rates. She processed the application swiftly, completed it ahead of the promised date, and delivered the cheque to me directly. I am giving her the highest possible rating. ”
ans form axa
Your review/thought is much appreciated. We are delighted you found our service to be excellent and that my colleague was efficient and helpful. I have passed this onto her to let her know. Kind Regards, Kazaf, AXA Customer Care
Life Insurance-Buy
Verified Customer-05.11.2026
“ 本人是貴司的老客戶了，相信貴公司會進一步提供高質素的服務 ”
ans form axa
謝謝您寶貴的評價。我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Kazaf 謹啟
Life Insurance-Servicing
Verified Customer-05.11.2026
“ 很快地處理我的問題 ”
ans form axa
感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務，期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟
Life Insurance-Servicing
KWOK KAI MING-05.11.2026
“ Helpful and provide information straight to the points. ”
ans form axa
Thank you for taking the time to share your review. I am really happy to hear that you are satisfied with our service. Your continued support is much appreciated. Kind Regards, Kazaf, AXA Customer Care
Life Insurance-Servicing
Verified Customer-05.11.2026
“ 因為本人身在英國而這次的申請程序是通過郵遞方式往來跟進⋯⋯今次真係好多謝Eric Chong and 他的助手Diana 嘅細心聆聽及詳細解釋幫助才可以順利完成今次嘅保單申請，而貴公司是次给我的體驗係非常之良好，過程順利同效果好好，是本人信賴嘅公司. 希望貴公司業務蒸蒸日上！ ”
ans form axa
謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Kazaf 謹啟
Life Insurance-Servicing
HSIEH MU-CHENG-05.11.2026
“ N/A ”
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