PERSONALBUSINESSABOUT AXA
BetterMe Blog
CONTACT US
hong-kong-flag
OUR COMPANYNEWS ROOMJOIN US

Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

customer-award_ekomi
customer-award_ekomi-logo

Customer Experience Rating

4.3/5

32911 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

Filter by product
All
  • All
  • Life Insurance
  • Health Insurance
Filter by Service
All
  • All
  • Buy
  • Claim
  • Servicing
Sort by
Latest
  • Latest
  • Highest to Lowest Rating
32911  reviewsclear all
Filter By+
Filter by product
  • All
  • Life Insurance
  • Health Insurance
Filter by Service
  • All
  • Buy
  • Claim
  • Servicing
Sort by
  • Latest
  • Highest to Lowest Rating

Life Insurance-Servicing

Verified Customer-12.07.2026

“  簡單 清楚  ”

Life Insurance-Servicing

Verified Customer-12.07.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-12.07.2026

“  客服人員用專業的態度，幫我處理好保單問題  ”

Life Insurance-Servicing

Verified Customer-11.07.2026

“  贴心  ”

Life Insurance-Claim

Verified Customer-11.07.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-11.07.2026

“  *** is one of the best, if not the best, customer service representative I've worked with AXA, her service attitude is second to none, please take good care of her!  ”

Life Insurance-Servicing

Verified Customer-11.07.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-11.07.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-11.07.2026

“  我十分信賴我的 *** 給我的意見  ”

Life Insurance-Buy

CHUNG YAN HEI-10.07.2026

“  ***  ”