Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33564 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-29.08.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-29.08.2026

“  ***  ”

Life Insurance-Claim

Verified Customer-29.08.2026

“  負責我的agent, 做事很有效率及細心講解及協助。 她亦會定期會關心我的病況。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-29.08.2026

“  方便  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-28.08.2026

“  經由朋友介紹得知這個儲蓄保單,覺得可以為未來做一些保障  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-28.08.2026

“  ***  ”

Life Insurance-Buy

CHENG SHU FAN-28.08.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-28.08.2026

“  最近一單服戶服務問題得不到完美的安排  ”

ans form axa

非常感謝您的意見。很抱歉這次服務未能符合您的期望,我們會參考檢討要改善的地方,希望將來能為您帶來更優質的服務。 AXA Customer Care, Kazaf謹啟

Life Insurance-Buy

Verified Customer-28.08.2026

“  保險紀理黃生服務態度非常良好  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-28.08.2026

“  有耐性,詳細,禮貌  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟