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Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33814 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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33814  reviewsclear all
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Life Insurance-Servicing

Verified Customer-18.09.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-17.09.2026

“  N/A  ”

Life Insurance-Buy

Verified Customer-17.09.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-17.09.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-17.09.2026

“  入資料申報，很快時間批核，及入數。  ”

Life Insurance-Servicing

Verified Customer-17.09.2026

“  因她主動話寄claim form 俾我  ”

Life Insurance-Buy

Verified Customer-17.09.2026

“  我是通过经纪公司投保的，保费已经交到安盛保险公司。发生问题后，我投保人无法直接找到安盛公司的服务人员咨询问题。比如犹豫期内退保、支票如何递交的问题........，如果经纪公司不把我的退保申请提交上去，我就无法与安盛公司联系，打了你们的***客服电话，他们不回答我的问题，依然让我找经纪公司。  ”

Life Insurance-Servicing

CHUNG YUEN MAN-17.09.2026

“  客服細心有禮 解釋清楚  ”

Life Insurance-Claim

Verified Customer-17.09.2026

“  很快處理好理賠  ”

Life Insurance-Servicing

MAK SZE MING-17.09.2026

“  ***  ”