Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.2/5

23250 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

SALIM-26.03.2024

“  I had the most amazing agent - well done! The level of commitment, transparency, exceptional customer centric, genuine care, dedication is unprecedented. Thank you and incredible grateful.  ”

ans form axa

Thank you for taking the time to recognize the service you received from our agent. Your continued support is much appreciated. Kind Regards, Lydia Yau, AXA Customer Care

Life Insurance-Servicing

YAN MUN BONNY-25.03.2024

“  Excellent services provided by the agent, ***.  ”

ans form axa

Thank you for taking the time to recognize the service you received from our agent. Your continued support is much appreciated. Kind Regards, Stephanie Ng, AXA Customer Care

Life Insurance-

Verified Customer-25.03.2024

“  ***  ”

Life Insurance-

Verified Customer-24.03.2024

“  沟通不方便,缴费不方便,保单价值不高。  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

PEITONG-24.03.2024

“  ***  ”

Life Insurance-Claim

Verified Customer-22.03.2024

“  快捷  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您已康復,並能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Servicing

GUAN JHIH-22.03.2024

“  ***  ”

Life Insurance-

Verified Customer-22.03.2024

“  描述不清楚  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟

Life Insurance-

Verified Customer-22.03.2024

“  有禮詳盡解答  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們客戶服務主任提供的服務,對於您的讚賞,我們定當繼續努力,務求為您提供最優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

Verified Customer-22.03.2024

“  因為理財顧問以本人詳細分析需要相關產品, 考慮後覺得適合,感到理財顧問有關心客人需要  ”

ans form axa

感謝您寶貴的評價。多謝選用AXA。十分高興您滿意我們理財顧問的表現,我們定必竭誠為客戶提供卓越的服務,多謝您的信賴及支持。AXA Customer Care, Lydia 謹啟