Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

27218 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-19.05.2025

“  理賠方便快捷  ”

ans form axa

感謝您跟我們分享您的評價。十分高興您滿意我們的服務,期望您已康復,並能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

YIM MEI SUM-19.05.2025

“  N/A  ”

Life Insurance-Servicing

IP NA-19.05.2025

“  幫我跟進的同事,非常之好效率非常之高,我很滿意他的表現  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

Verified Customer-19.05.2025

“  N/A  ”

Life Insurance-Buy

Verified Customer-19.05.2025

“  N/A  ”

Life Insurance-Buy

Verified Customer-19.05.2025

“  N/A  ”

Life Insurance-Buy

Verified Customer-19.05.2025

“  对接的工作人员认真负责,考虑周到  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Servicing

Verified Customer-19.05.2025

“  客戶服務解釋非常清楚,有禮貌,所以會推薦畀我啲朋友  ”

ans form axa

感謝您寶貴的評價。十分高興您滿意我們客戶服務主任的表現,我們定必竭誠為客戶提供卓越的服務,多謝您的信賴及支持。AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

Verified Customer-19.05.2025

“  N/A  ”

Life Insurance-Servicing

Verified Customer-18.05.2025

“  与客户服务关系不大,主要是我住在大陆,跨境缴保费不太方便,包括办香港银行卡、跨境转账等,另外还有生活指数调整令保费每年都变化,但对接受或不接受生活指数调整计划所带来的影响不甚了解。  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟