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24299 reviews
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AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.
Life Insurance-Buy
Verified Customer-21.10.2024
“ *** ”
Life Insurance-Servicing
Verified Customer-21.10.2024
“ 回應時間合適 ”
ans form axa
謝謝您寶貴的評價。十分高興您滿意我們的服務，對於您的讚賞，我們定當繼續努力，繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Stephanie 謹啟
Life Insurance-Claim
CHAN CHI KUN ZELL-21.10.2024
“ 速度快，agent 上心，清楚保單內容 ”
ans form axa
感謝您跟我們分享您的評價。十分高興您滿意我們整體的服務，期望您已康復，並能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
Life Insurance-Servicing
Verified Customer-21.10.2024
“ *** ”
Life Insurance-Servicing
Verified Customer-21.10.2024
“ Person I spoke to was very patient took time to answer question I have. ”
ans form axa
Thank you for taking the time to recognize the service you received from our customer care associate. Your continued support is much appreciated. Kind Regards, Stephanie Ng, AXA Customer Care
Life Insurance-Claim
Verified Customer-21.10.2024
“ 賠償快捷 ”
ans form axa
感謝您跟我們分享您的評價。十分高興您滿意我們的服務，期望您已康復，並能繼續給予我們支持與鼓勵。AXA Customer Care, Lydia 謹啟
Life Insurance-Servicing
Verified Customer-21.10.2024
“ *** ”
Life Insurance-Claim
CHOY PING HO-20.10.2024
“ 有時賠償部睇漏野‘尤其雙眼白內障、前後問題什費果欄 ”
ans form axa
謝謝您寶貴的評價。我們將不斷完善和提升服務質素，務求為您提供最優質的服務體驗。 AXA Customer Care, Lydia 謹啟
Life Insurance-Claim
Verified Customer-20.10.2024
“ 今次理賠的主要原因是因為簡單快捷又方便，只需scan所需的文件，無需再要求醫生特別的填寫claim form，因為由醫生在填寫claim form的費用是高達$1000以上，間接也影響了賠償的總金額。在此本人也很感激 *** 幫助我處理這次的理賠，經由她嘗試以這簡單方式申請到應有的賠償。 ”
ans form axa
感謝您跟我們分享您的評價。十分高興您滿意我們的服務，期望您已康復，並能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟
Life Insurance-Buy
Verified Customer-20.10.2024
“ *** ”
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