Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

30656 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-22.01.2026

“  成日聽人講claim保險一定唔會claim得足,所以都有晒心理準備,估唔到今次claim保險,可以cover醫院所有費用之餘,額外仲有住院現金保障,真係好surprise  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-22.01.2026

“  N/A  ”

Life Insurance-Servicing

Verified Customer-22.01.2026

“  登陆网上查询到的保单资料非常少,保单经纪人服务态度较差。  ”

ans form axa

非常感謝您的意見。很抱歉這次服務未能符合您的期望,我們會參考檢討要改善的地方,希望將來能為您帶來更優質的服務。 AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

Verified Customer-22.01.2026

“  N/A  ”

Life Insurance-Buy

JIANG QI-22.01.2026

“  N/A  ”

Life Insurance-Buy

WHITEHEAD MARK-22.01.2026

“  Slow process with a lot of new things to understand, but well guided through the process by *** who was always easy to talk to and super patient with our many questions  ”

ans form axa

Thank you for taking the time to recognize the service you received from our agent. Your continued support is much appreciated. Kind Regards, Kazaf, AXA Customer Care

Life Insurance-Claim

Verified Customer-22.01.2026

“  客戶服務員給我一個很好的感覺、賠償部快捷服務。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們客戶服務主任的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Claim

LEE YUN YUN JOYCE-22.01.2026

“  處理迅速,雖然都有審閱文件重複要求的問題,但你們的業務代表非常願意幫助解決我的疑問  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

Verified Customer-22.01.2026

“  N/A  ”

Life Insurance-Buy

Verified Customer-21.01.2026

“  N/A  ”