Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

34150 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Claim

Verified Customer-18.10.2026

“  ***  ”

Life Insurance-Servicing

Verified Customer-17.10.2026

“  先問了申請情況,但職員表示,有待跟進事項。需要等待主任再跟進。兩天後聯絡我原來只是因為即用錯表格,需要我重新提交。個人認為在第一次查詢時已經可以直接提出需要我用新表格重新提交,而不需要再等兩天。  ”

Life Insurance-Claim

Verified Customer-17.10.2026

“  AGENT友善,服務盡責,理賠過程專業迅速  ”

Life Insurance-Claim

Verified Customer-17.10.2026

“  我係親自去觀塘的客服中心辦理理賠手續的,職員耐心有禮,解釋清楚。理賠時間較快收到錢。  ”

Life Insurance-Servicing

Verified Customer-16.10.2026

“  ***  ”

Life Insurance-Buy

Verified Customer-16.10.2026

“  理財顧問有問有答.有耐心.  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

CHENG PENG-16.10.2026

“  理赔款及时,业务经理很用心。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Buy

Verified Customer-16.10.2026

“  保險經紀人清楚了解需求,提供合適計劃,並且解釋詳細保險細節條款  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Servicing

Verified Customer-16.10.2026

“  服务很好  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Kazaf 謹啟

Life Insurance-Claim

Verified Customer-16.10.2026

“  ***  ”