Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.3/5

33388 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Buy

Verified Customer-17.08.2026

“  在顧問自己也忙著的情況下,他亦能盡力解答我的疑慮及安排碰面講解的地點/時間。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-17.08.2026

“  及时解决我的问题。  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-17.08.2026

“  ***  ”

Life Insurance-Servicing

CHAN LAI WA-17.08.2026

“  ***  ”

Life Insurance-Claim

LOW CHUNG YIN-17.08.2026

“  短短几天内,所有住院费用就已全额缴清;整个过程非常顺利。我要感谢***女士的帮助;她总是竭尽全力为我提供协助。  ”

ans form axa

感謝您如此有價值的評價及對我們的肯定,同時,亦十分高興您滿意及讚賞我們的專業服務。我們定必竭誠為客戶提供卓越專業的服務,感謝您一直以來的信賴及支持。AXA Customer Care, Dohn 謹啟

Life Insurance-Claim

Verified Customer-17.08.2026

“  ***先生提供了非常清晰的后续指导和解释,陪同我完成了入院手续;出院后,他还提醒我复诊时间,并询问了我的身体状况。整个过程中我感到非常安心!服务非常出色。  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Servicing

Verified Customer-17.08.2026

“  N/A  ”

Life Insurance-Claim

Verified Customer-17.08.2026

“  貴公司同事***對是次理賠之程序非常熟悉,經驗豐富,解釋亦非常專業及請楚,令我非常安心!她亦很關心我的治療進度及健康情況,減少了我心理負擔,真心多謝她!!  ”

ans form axa

感謝您寶貴的評價。很高興您滿意我們理財顧問的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-17.08.2026

“  服务到位,优质的服务,希望买了后售后服务也能跟上。  ”

ans form axa

感謝您抽空給予我們評價,多謝選用AXA。很高興您滿意我們的服務和產品。AXA Customer Care, Dohn 謹啟

Life Insurance-Buy

Verified Customer-17.08.2026

“  太多不必要的問題,尤其以前沒有claim過保軍都繼續問已康復的病歷  ”

ans form axa

謝謝您寶貴的時間為我們提供意見。我們會通過顧客的意見來改進我們的服務,繼續為顧客提供更優質的服務體驗。 AXA Customer Care, Dohn 謹啟