Life and Medical
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Service exclusive to Life & Savings, Health & Protection and Investment policy holders
MyAXA eServices gives you full control over your Life, Health and Investment policies & claims whenever it suits you.
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MyAxa app is becoming Emma!
Emma by AXA app
EMMA by AXA allows you easily access and manage your Employee Benefit policies, organise relevant information for you and your family, stay healthy with Wellness Companion and stay well-informed with our health articles and symptom checker.
Submit & Track Claims
Use eHealth Card
Download Policy Documents
Business hour: MON - FRI, 09:00 - 18:00
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Please call us at 2864-5603 when you arrive Hong Kong.
Your business continuity is important to us. At AXA we will cover your legal obligations and risks to keep your business running when the unexpected happens, allowing you to focus on growing your business.
Covers your liabilities as an employer under the Employees' Compensation Ordinance and at Common Law.
We will compensate for accidental loss or damage to your office contents as well as computer equipment, systems and data media.
Your legal liability to third parties is covered up to $10,000,000.
Get reimbursed for loss of cash, cheques, money orders and more through theft or a mishap - fraud or dishonesty by employee included.
We will pay a lump-sum in the event of accidental death or permanent total disablement.
In case of an extended period of business interruption, you can get up to $1,000,000 for additional expenses.
We cover accidental breakage of fixed glass and glass windows in your office, including temporary boarding from such damage.
Shortage due to errors or omissions, loss or damage due to war, terrorism, kindred risks and government acts, pollution, contamination, IT/Cyber Risk. Please refer to the policy for complete details.
do not have office insurance, remaining exposed to theft, liability and property damage risks**
paid in 2016 to support our SmartPlan Shop customers at difficult times*
* Full year 2016 figure and excludes payment pertinent to third party liability section - Property & Casualty Claims Department, AXA China Region Insurance Company (Bermuda) Limited & AXA General Insurance Hong Kong Limited.
** AXA SME Research Study, 2016 - 503 respondents who are principal decision makers on commercial insurance for small to medium enterprises with up to 49 employees were surveyed between July and August 2016
*** Applies to SME property claims. Learn about our Swift Claim Service Promise.
All amounts are in Hong Kong Dollars.
Information on this webpage is for reference only, and not intended to be a complete description of the applicable terms and conditions. Please refer to our Policy to understand the terms and conditions of all the benefits and exclusions.