AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 54 markets and serving 105 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers offering integrated solutions across Life, Health and General Insurance, our goal is to be the insurance and holistic wellness partner to the individuals, businesses and community we serve.
At the core of our service commitment is continuous product innovation and customer experience enrichment, which is achieved through actively listening to our customers and leveraging technology and digital transformation.
We embrace our responsibility to be a force for good to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the important need of mental health through different products and services. For example, the Mind Charger function on our holistic wellness platform “AXA BetterMe”, which is available via our mobile app Emma by AXA, is open to not just our customers, but the community at large. We will continue to foster social progress through our product offerings and community investment to support the sustainable development of Hong Kong and Macau.
AXA is present in geographically diverse markets such as Africa, North America, Central & South America, Asia Pacific, Europe and the Middle East through its global network of operations.
This worldwide business network of the AXA Group strengthens our position as a global leader of the financial industry.
AXA’s financial strength underscores our commitment in providing insurance, investment and retirement planning solutions to customers throughout their different life stages.
AXA Group’s financial strength ratings of its core operating entities are:
Standard & Poor's
AA- (as of 27 April 2021)
Aa3 (as of 7 September 2020)
AA- (as of 13 October 2020)
AXA General Insurance Hong Kong’s financial strength ratings is:
AA- (as of 13 October 2020)
Key Milestones of AXA Hong Kong
AXA Group has become Liverpool's Official Global Insurance Partner.
AXA Group is ranked the World's Most Innovative Company (Financial Services Industry).
AXA Group is ranked the Best Green Brand in the insurance industry worldwide.
AXA Hong Kong and Macau fully supported the establishment of the AXA Professorship of Geography and Resource Management at The Chinese University of Hong Kong. The six-year AXA Professorship was sponsored by the AXA Research Fund with 1 million euro.
AXA Group and HSBC entered into a long-term partnership in Property & Casualty in Asia, including Hong Kong and Latin America.
AXA Group fully acquired the minority interest in its Asian businesses including Hong Kong.
AXA Group became the No.1 Global Insurance Brand.
AXA Asia Pacific Holdings Limited acquired Winterthur Life (Hong Kong) Limited and re-branded it as AXA Wealth Management (HK) Limited.
AXA Asia Pacific Holdings Limited acquired MLC (Hong Kong) Limited and re-branded it as AXA (Hong Kong) Life Insurance Company Limited.
National Mutual Asia Limited was renamed as AXA China Region Limited.
National Mutual acquired Sentry Assurance International Ltd.
Claude Bébéar, Honorary Chairman of the AXA Group, created the name AXA and all of the mutual societies and insurance companies over which he presided took the AXA Group name.
The AXA Group was created through the merger of several insurance 1817 companies.