AXA Partners with MOTOGO To Launch Typhoon Parametric and Cross-Boundary Travel Insurance

Strengthening protection amid rising climate risks and growing cross-border mobility

AXA Hong Kong and Macau ("AXA") and MOTOGO are pleased to announce a strategic partnership, introducing two innovative insurance solutions provided at no cost to eligible MOTOGO members under Dah Chong Hong Motors. These offerings include the market's first typhoon parametric insurance – ‘Tropical Cyclone Coverage’ - and a new cross-boundary travel insurance – ‘MOTOGO Care – Guangdong and Macau Travel Insurance’, which aims to enhance protection for car owners navigating increasingly volatile weather conditions and expanding regional travel.

The ‘Tropical Cyclone Coverage’ guarantees automatic benefit payouts when Tropical Cyclone Warning Signal No. 9 or above is issued for a specified period, without the need to file a claim. Launched on 17 July 2025, just ahead of Typhoon Wipha’s arrival in Hong Kong, this parametric solution empowers eligible MOTOGO members to manage disruptions more easily and with greater resilience. Benefits are awarded in MOTOS points, which can be redeemed for motor services, exclusive experience and gift via the MOTOGO platform.

The ‘MOTOGO Care – Guangdong and Macau Travel Insurance’¹ offers comprehensive protection for eligible customers traveling within the region. The plan includes medical coverage of up to HKD 300,000, along with benefits for travel delays, missed events, and journey curtailment. This initiative addresses a notable protection gap in the region, where insurance penetration remains relatively low despite increasing cross-border mobility.

MOTOGO, backed by Dah Chong Hong Motors, marks a new era for Hong Kong’s digital automotive services. As the city’s first “one-stop driving lifestyle platform”, MOTOGO integrates car repair, fuel and charging stations, insurance, lifestyle offers, and a dynamic car owner community. MOTOGO leverages innovative technology to redefine the customer experience. By empowering local merchants, it leads the automotive industry towards a new milestone in intelligence, digitalisation, and community engagement.

Kenneth Lai

Chief General Insurance Officer, AXA Hong Kong and Macau

"We are excited to partner with MOTOGO to launch Hong Kong’s first ‘Tropical Cyclone Coverage’, alongside the ‘Guangdong and Macau Travel Insurance’. This collaboration represents another milestone in AXA's product innovation journey and reinforces our commitment to delivering timely, responsive and forward-looking insurance solutions for our customers and partners. By combining advanced climate modelling with an automated payout, we empower customers to navigate the growing risks posed by extreme weather events with confidence. As cross-boundary mobility becomes an integral part in daily life for Hong Kong residents, our tailored travel insurance ensures seamless protection across the region."

Michelle Chan

General Manager of Digital Platform Business at DCH Motors

“MOTOGO is reshaping mobility across Hong Kong and the Greater Bay Area by connecting car owners and partners through innovative technology and an enhanced customer experience. Our partnership with AXA brings the region’s first typhoon parametric insurance and cross-boundary travel protection, delivering greater safety and convenience for drivers in both Hong Kong and the GBA. Together, we are building a smarter, more connected ecosystem for the future of regional mobility.”

This collaboration underscores AXA and MOTOGO’s dedication to delivering innovative and accessible protection that meets the evolving needs of customers, empowering customers to face rising climate risks and regional mobility with greater resilience.

Remarks:

¹ 'Subject to terms and conditions. Please refer to the policy wording for full details on coverage and exclusions.