At AXA, we regularly review and enhance the quality of our products and services in order to serve our customers better. The Office of the Commissioner of Insurance (OCI), which is the insurance regulator in Hong Kong, is also placing an increasing emphasis on providing customers with adequate and clear information.  With reference to the regulation OCI introduced recently, we have enhanced our on-going communications with customers to support their understanding on the policies. 

For participating policies and universal life policies, an Illustration Summary will be inserted to the Policy Anniversary Statement that sent to customers each year.  It outlines both the guaranteed and non-guaranteed benefits based on the latest performance and the outlook of the participating funds. 

The Policy Anniversary Statement is also enhanced to provide more comprehensive policy information.

Given the different nature of each product and policy, Policy Anniversary Statements may consist of different sections.