AXA China Region Insurance Company (Bermuda) Limited has completed its re-domiciliation to Hong Kong and has officially been renamed AXA China Region Insurance Company (Hong Kong) Limited. Due to this re-domiciliation and change of company name, some customers may receive notifications from their banks regarding this update. 

Please note that the re-domiciliation and company name change do not affect your existing policy, nor do they require you to re-establish any direct debit instructions or payment arrangements. 

If you no longer have any effective policies with AXA but you continue to receive notifications from your bank about AXA, please contact your bank to inquire about any related arrangements. 

For further inquiries, please email us at axasupport@axa.com.hk or contact our dedicated hotline from Monday to Friday, 9am to 5:30pm (excluding public holidays): 

• Hong Kong: +852 2894 4693 
• Macau: +853 8799 3780 

For further details, please refer to our FAQs. 

Updated as of: 16 April 2026