Gather all the details and evidence regarding the accident such as photographs and witness statements
Download and complete the claim form(s)
Submit claim form(s) together with supporting document(s) and evidence of the accident within 7 days of the accident
Upon receipt of all required documents, we will process your claim within 7 working days
Settlement letter and/or email will be issued to you after approval
Please keep the original receipt(s) and other claim documentation for 6 months from the claim completion date. AXA reserves the right to request additional information/documentation to support each claim.