Employees' Compensation

Once all required documents are received, your claim will be processed within 7 working days.

How to submit your claim via email?

1. Download and complete claim form(s)

2. Prepare all supporting document(s)

3. Submit the original Form 2 together with all supporting document(s) directly to the Labor Department within 30 days and provide us a copy of all the document(s)

4. Once all required documents are received, your claim will be processed within 7 working days

5. Settlement letter and/or email will be sent to you once your claim is approved

Email Submission

Which claim form(s) do you need to download?

Employees' Compensation Claim Form (Form 2)
Download

What supporting document(s) you need to submit?

AXA reserves the right to request additional information/documentation to support each claim. Please keep all original receipt(s) and claim documentation for 6 months from the claim completion date.

Supporting Document(s) Checklist

Claim Support

Email us

ec.claims@axa.com.hk

Call us

(852) 2523 3061

Remarks