SUPPORTING DOCUMENT(S) CHECKLIST

Please keep the original receipt(s) and other claim documentation for 6 months from the claim completion date. AXA reserves the right to request additional information/documentation to support each claim.

Basic documents:

1. Completed Hospitalisation and Surgical Claim Form(s) with all details filled out by you and your attending doctor
2. Original payment receipt(s), including deposit receipt(s)
3. Copy of statement(s) with breakdown of hospital charges, including daily fees, meals and package charges

Additional documents (if applicable):

1. Copy of reports for histopathology/endoscopic/diagnostic/laboratory tests
2. Copy of operating theatre summary report(s)
3. Referral letters from any specialist doctors

CLAIMS SUBMISSION

1. By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form
2. (For InternationalExclusive only) By email: Send the completed form(s) with all supporting document(s) to heathcare@axa.com.hk