SUPPORTING DOCUMENT(S) CHECKLIST

Please keep the original receipt(s) and other claim documentation for 6 months from the claim completion date. AXA reserves the right to request additional information/documentation to support each claim.

1. Completed Motor Insurance Claim Form with all details filled out
2. Copy of driver’s ID Card
3. Copy of driver’s Driving License
4. Letter of Consent signed by the driver
5. Copy of Vehicle Registration Document (Both front and back page)
6. Copy of Police Statement of the driver
7. Copy of Screening Breath Test Report (if applicable)
8. Repair quotation/estimation from the appointed garage (if applicable)
9. The Vehicle Purchase Contract/Receipt/Invoice (if applicable)
10. Any correspondences with third party vehicle/property owner (if applicable)
11. Any correspondences with third party injured person(s) (if applicable)

CLAIMS SUBMISSION

1. On Emma by AXA: Upload claim form(s) and supporting document(s) via the Emma by AXA app
2. By email: Send the completed claim form(s) with all supporting document(s) to motor.claims@axa.com.hk
3. By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form