AXA's mission is to help you, our customers, live your lives with more peace of mind by protecting your family, your property and your assets against risks. Doing so involves the collection of data so that we understand the nature of these risks that we cover for you, and that we may provide you with the right products and services to meet your needs.
Today's world is one in which the amount of available data is growing exponentially. Ultimately, this allows us to enhance your experience through tailor-made protection, more relevant information and simplified, efficient procedures.
We believe that protecting your personal information is essential when seizing these opportunities. This is why we considered it important to share with you the principles that will guide us with regard to the treatment of personal data.
We know that respecting the confidentiality of personal data is critical to preserving your trust and therefore have developed security procedures designed to protect your personal data from unauthorized use or disclosure.
AXA Group has a Data Privacy team at a global level and a network of Data Privacy Officers throughout our businesses to oversee data safety.
AXA is the first insurance group to have adopted Binding Corporate Rules. These rules represent an internationally recognized standard for protection of personal data. They were approved by the French Data Protection Authority (CNIL) and 15 other EU Data Protection Authorities.
We provide you with up-to-date prevention and protection solutions, through an in-depth and well-informed understanding of the risks you face.To do this, we collect your personal data and use it in compliance with local laws.
We have in place procedures and contractual arrangements designed to ensure that all employees, sales representatives, advisers and service providers keep client files confidential.
Our customers often entrust us with sensitive personal data in connection with insurance coverage we provide to them - both at the time of their initial subscription and during the term of their coverage. We view ourselves as custodians of this data and do not sell it to any third parties.
Upon request, we will provide you with a summary of the personal data about you in our files. We strive to keep such data accurate, and if you find that it is incorrect or incomplete we will make corrections promptly.
These are our continuing commitments to you. We will keep pace with future developments surrounding data privacy to adapt them to your evolving needs.
AXA is the first insurance Group to have approved Binding Corporate Rules (BCR), an internationally recognized standard providing adequate protection of personal data in multinational companies, and is in the process of implementing them. These rules were reviewed and approved by 16 data protection authorities across Europe. BCR are a data privacy contractual framework setting minimum measures for the protection of personal data (data of customers, employees, and other stakeholders) obtained in the course of business when such data is transferred in multinational companies.