Life and Medical
Emma by AXA Portal
Service exclusive to Life & Savings, Health & Protection and Investment policies*.
Emma by AXA portal allows you to easily manage your life policies by offering access to digital insurance services, stay healthy with wellness companion and stay well-informed with our health articles, symptom checker and oxford VR.
*Exclusive for policy holders
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Emma by AXA app
All-in-one mobile app to manage your Employee Benefits and Life & Savings, Health & Protection and Investment policies*.
Emma by AXA app allows you to manage your policies by offering access to digital insurance services, stay healthy with wellness companion and stay well-informed with our health articles, symptom checker and oxford VR.
Submit & Track Claims
Use eHealth Card
Download Policy Documents
Business hour: MON - FRI, 09:00 - 18:00
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Please call us at 2864-5603 when you arrive Hong Kong.
The AXA Mind Health Programme is a comprehensive, end-to-end mental health programme for corporates in Hong Kong, offering a suite of benefits to maximise wellbeing through education, prevention and support - all in a flexible package tailored to your company’s needs.
A full calendar of talks, webinars and events to educate employees, eradicate stigma and raise awareness about common mental health conditions.
A range of digital wellness tools – from mindfulness to e-cognitive behavioural therapy (eCBT) – to support and empower your employees - accessible anytime, anywhere.
A suite of one-on-one services to provide individualised support and guidance, including coaching, virtual reality therapy and preferential access to mental healthcare professionals.
69% never received any education on mental health¹
Only 36% told someone about their mental health problem at work¹
Only 8% felt there is sufficient mental health support at work¹
To kick-start the programme, AXA will facilitate a half-day bespoke design workshop to help you enhance workplace performance and employee engagement.
Throughout the Programme Period, AXA will offer a variety of expert-led talks, workshops and webinars to be delivered to your employees.
For employees needing extra support, AXA can provide one-on-one, face-to-face coaching sessions with our experienced coaches.
To provide our clients with the best in clinical support, we are proud to be among the first insurers to offer professional mental healthcare in Hong Kong.
An educational e-learning platform to raise awareness of mental health.
A self-help therapy tool to strengthen resilience and prevent depression and anxiety.
An everyday mindfulness and meditation guide to help bring balance to your life.
State-of-the-art VR therapy to help you overcome various clinical conditions.
Enjoy access to all our Mind Health tools, anytime, anywhere…
Emma by AXA App and Portal* makes your interaction with us easier and faster. Through our digital insurance services and various health partner services, you can have our full support anytime, anywhere to keep your life always in check.
*Exclusive to Life & savings, individual health & protection and investment policies.
¹ City Mental Health Alliance Hong Kong (2019). Mental Health in the workplace: survey of Hong Kong employees in professional services firms. https://www.cmhahk.org/wp-content/uploads/2019/05/20190125-Mental-health-in-the-workplace_EN_WEB.pdf