Want to talk to us?
Please input correct information.
Please note our financial consultants will only be able to arrange appointment booking if you are not yet physically in HK
Please input correct information.
Please input correct information.

By submitting this form, I agree with AXA's use of my personal data above to conduct direct marketing in relation to insurance products issued by AXA. AXA won’t engage in such activities otherwise. I also acknowledge and agree with the Privacy Policy & Personal Information Collection Statement.

Nurse Hotline

Your medical assistant

Nurse Hotline

Your medical assistant

What does this service provide?

If you have any concerns regarding your health condition, our registered nurses can provide medical advice, support case management for critical illness, as well as help locate specialist doctors in Hong Kong so you can receive the appropriate treatment information as soon as possible.

Nurse hotline is available from Mondays to Fridays 9 a.m. to 5:30 p.m. except public holidays.

Who is eligible for the service?

AXA Life policy holders and insured (including Life, Medical, Critical Illness, Savings, Investment Linked policies etc), Employee Benefits members and dependents can enjoy this Services.

How to access the service?

1

Download Emma by AXA app

2

Call AXA Customer Service Hotline

3

Customer Service executive will confirm your identity and arrange our registered nurse to call you back

4

After understanding your situation, our nurse will provide medical advice or specialist referral

Explore on Emma by AXA
Discover some of the eligible products

Starting at

HKD139/month*

Limited-time Offer

AXA VHIS Series

Under the Voluntary Health Insurance Scheme (“VHIS”), AXA brings you “AXA WiseGuard Pro Medical Insurance Plan”, “AXA WiseGuard Medical Insurance Plan” and “Smart Medicare”, providing you comprehensive and flexible protection.

  • Guaranteed renewal up to age 100
  • No waiting period
  • Coverage for local psychiatric treatment

Starting at

HKD 970.7/month^

Premium Refund

LoveAssure Plus Critical Illness Plan

LoveAssure Plus Critical Illness Plan offers extensive assurance for you and your loved ones with protection against 133 conditions, with total coverage up to 1300% of the sum insured, as well as extra support for Late Stage Cancer and dementia.

  • Diversified protection against 133 conditions
  • Total coverage up to 1300% of the sum insured with multiple claim coverage against most of the covered major illnesses
  • Enhanced support for Cancer (especially Late Stage Cancer) and dementia
Do you want more information?

Let our team of professionals explain more to you

Try on Emma by AXA

Learn more on our insurance and health services

Remarks

Want to talk to us?
Please input correct information.
Please note our financial consultants will only be able to arrange appointment booking if you are not yet physically in HK
Please input correct information.
Maximum 250 characters
Please input correct information.
*Required

By submitting this form, I agree with AXA's use of my personal data above to conduct direct marketing in relation to insurance products issued by AXA. AXA won’t engage in such activities otherwise. I also acknowledge and agree with the Privacy Policy & Personal Information Collection Statement.

Want to talk to us?
Please input correct information.
Please note our financial consultants will only be able to arrange appointment booking if you are not yet physically in HK
Please input correct information.
Please input correct information.
Maximum 250 characters
*Required

By submitting this form, I agree with AXA's use of my personal data above to conduct direct marketing in relation to insurance products issued by AXA. AXA won’t engage in such activities otherwise. I also acknowledge and agree with the Privacy Policy & Personal Information Collection Statement.