What does this service provide?
If you have any concerns regarding your health condition, our registered nurses can provide medical advice, support case management for critical illness, as well as help locate specialist doctors in Hong Kong so you can receive the appropriate treatment information as soon as possible.
Nurse hotline is available from Mondays to Fridays 9 a.m. to 5:30 p.m. except public holidays.
Who is eligible for the service?
AXA Life policy holders and insured (including Life, Medical, Critical Illness, Savings, Investment Linked policies etc), Employee Benefits members and dependents can enjoy this Services.
How to access the service?
1
Download Emma by AXA app
2
Call AXA Customer Service Hotline
3
Customer Service executive will confirm your identity and arrange our registered nurse to call you back
4
After understanding your situation, our nurse will provide medical advice or specialist referral
Explore on Emma by AXA
- Developer : AXA China Region Insurance Company Limited
- Version : 1.22.0
- Usage Access : Storage, Photos/Media/Files, Camera, Location, Wi-Fi Connection, View Internet Connection and Full Internet Access
- Privacy Policy : Please click here
Discover some of the eligible products
Starting at
HKD139/month*
Limited-time Offer
AXA VHIS Series
Under the Voluntary Health Insurance Scheme (“VHIS”), AXA brings you “AXA WiseGuard Pro Medical Insurance Plan”, “AXA WiseGuard Medical Insurance Plan” and “Smart Medicare”, providing you comprehensive and flexible protection.
- Guaranteed renewal up to age 100
- No waiting period
- Coverage for local psychiatric treatment
Starting at
HKD 970.7/month^
Premium Refund
LoveAssure Plus Critical Illness Plan
LoveAssure Plus Critical Illness Plan offers extensive assurance for you and your loved ones with protection against 133 conditions, with total coverage up to 1300% of the sum insured, as well as extra support for Late Stage Cancer and dementia.
- Diversified protection against 133 conditions
- Total coverage up to 1300% of the sum insured with multiple claim coverage against most of the covered major illnesses
- Enhanced support for Cancer (especially Late Stage Cancer) and dementia
Do you want more information?
Let our team of professionals explain more to you
Try on Emma by AXA
Learn more on our insurance and health services
Remarks
- Developer : AXA China Region Insurance Company Limited
- Version : 1.22.0
- Usage Access : Storage, Photos/Media/Files, Camera, Location, Wi-Fi Connection, View Internet Connection and Full Internet Access
- Privacy Policy : Please click here
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