Our Awards

Our Awards

AXA Hong Kong has received numerous accolades for its product and service excellence as well as its community contributions over the years. These recognitions demonstrate the success of our continuing effort and commitment to becoming the preferred company in providing insurance, investment and retirement planning services.

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

  • ‘HK Insurance Awards 2023’ by The Hong Kong Federation of Insurers, including:
    - Winner - Best Partnership Project Award - General Insurance
    - Winner - Outstanding Customer Services Award
    - Top 3 - Best Partnership Project Award–Life Insurance
    - Top 3 - Excellence in ESG and Sustainability Award
    - Top 3 - Most Innovative Product/Service Award - General Insurance
    - Top 3 - Most Innovative Product/Service Award – Life Insurance
  • ‘Insurance Excellence Awards 2023’ by iMoney Magazine, including:
    - Best Creative Product
    - Best Employee Benefit Insurance Provider
    - Best ESG Leading Enterprise
    - Best Group Health Product
    - Best Immediate Annuity Product
    - Best Overseas Student Insurance Product
  • ‘Financial Institution Awards 2023’ by Bloomberg Businessweek, including:
    - Employee Benefit (Product) - Excellence
    - Health & Protection - Outstanding
    - Product Innovation - Outstanding
    - Savings Plan - Outstanding
    - Voluntary Health Insurance - Outstanding
  • 2022 BENCHMARK Wealth Management Awards’ by WealthAsia Media, including:
    - ESG Integration - Best-in-Class
    - Healthcare Product - Outstanding Achiever
    - Retirement Product - Outstanding Achiever
    - Responsible Insurer of the Year 2022
  • ‘Hong Kong Leaders’ Choice 2023’ by Metro Finance, including:
    - Excellent Brand of Asset Management Financial Companies
    - Excellent Brand of Critical Illness Insurance Services
    - Excellent Brand of Employee Benefits Insurance
    - Excellent Brand of Personal Accident Insurance Services
    - Excellent Brand of Savings Insurance
    - Excellent Brand of Sustainable Development – Insurance
    - Excellent Brand of Voluntary Health Insurance Scheme
  • ‘GBA Insurance Awards 2023’ by Metro Finance, including:
    - Outstanding Critical Illness Protection Product Award
    - Outstanding Customer Services Award (General Insurance)
    - Outstanding Group Health Insurance Award
    - Outstanding Overseas Study Insurance Award
    - Outstanding Savings Product Award
    - Outstanding Voluntary Health Insurance Scheme Award
  •  ‘01 Gold Medal Awards 2022’ by HK01, including:
    - Excellence Award of ESG Innovation
    - Excellence Award of Wealth Management Product
    - Excellence Award of Critical Illness Insurance Product
  • Revive Tech Asia Awards 2023
    - Workplace of the Year
    - Cloud Project of the Year
  • HKMA Award for Excellence in Training and Development 2023
    - Excellence in Digital Transformation
    - Excellence in Future Skills Development
  • HKMA/ViuTV & Now TV Awards for Marketing Excellence 2023
    - “Better Protection better healthcare” for AXA WiseGuard Pro Medical Insurance Plan campaign
    SILVER Award
    Excellence in Customer Insights Award
    - “Make time for me-time” campaign
    Excellence in Customer Insights Award
  • ‘IAB Hong Kong Digital Awards 2022’ by Interactive Advertising Bureau Hong Kong
    - Best use of Data & Insights – Gold Award
  • ‘Best SME's Partner Award’ by The Hong Kong General Chamber of Small and Medium Business
  • ‘ESG Achievement Awards 2022/2023’ by Institute of ESG & Benchmark
    - Platinum winner, Outstanding ESG Awards (Non-listed company)
  • ‘Yahoo Asia Big Idea Chair Awards 2022’ by Yahoo, including:
    - Best Partnership Strategy – Merit
    - Best Video Strategy – Outstanding
  • ‘Digiz Award 2023’ by Marketing Interactive
    - Best Digital Performance Campaign – Gold
    - Best Social Media Strategies – Gold
    - Best Digital Targeted Audience Campaign – Silver
  • ‘The Loyalty & Engagement Awards 2023’ by Marketing Interactive
    - Best Loyalty Programme – Finance & Insurance, Silver Award
  • ‘Caring Company 2022/2023’ by The Hong Kong Council of Social Service
  • ‘CMHA HK Thriving At Work Assessment 2023’ by City Mental Health Alliance Hong Kong - Top 5 companies
  • Hong Kong Business Technology Excellence Awards 2022
    - Technology Excellence Awards – Insurance (Big Data)
    - Technology Excellence Awards – Insurance (Cloud)
  • ‘High Flyer Awards 2022’ by Hong Kong Business, including:
    - Insurance (Big Data) 
    - Insurance (Cloud)
  • ‘55th HKMA Distinguished Salesperson Award’ by Hong Kong Management Association
  • ‘5-Star VHIS Award’ and ‘5-Star High End Medical Insurance Award’ by 10Life
    - AXA Wise Guard Pro Medical Insurance Plan
  • CareER Association Disability Inclusion Index Forum – Inclusive Employer Badge
  • Marketing Excellence Awards 2023
    - MediEnhancer Supplement - “Guaranteed interest rate” VS Gareth. T
    Excellence in KOL Partnership – Silver
    Excellence in Digital Marketing – Bronze
  • HR Vendors of the Year Awards 2023
    - Best Corporate Insurance Provider
  • The 21st International Customer Relationship Excellence Awards
    - Corporate Award
    · LCC, Contact Center of the Year (Insurance-Under 100 Seats)
    - Individual Award
    · Contact Center of the Year (Insurance-Under 100 Seats)
    · Customer Service Analyst of the Year (Training & Development  Center) (Insurance) - Winner
    · Customer Service Manager of the Year (Service Center) (Insurance) - Winner
    · Customer Service Professional of the Year (Service Center) (Insurance) – Winner
    · Customer Service Team Leader of the Year (Contact Center) (Insurance) – Winner
    · Customer Service Professional of the Year (Contact Center) (Insurance) – Merit
    · Customer Service Supervisor of the Year (Contact Center) (Insurance) – Winner
    · Customer Service Professional of the Year (Contact Center) (Insurance) – Winner
    · Customer Service Supervisor of the Year (Contact Center) (Insurance) – Merit
    · Customer Service Professional of the Year (Contact Center) (Insurance) – Merit
    · Customer Service Professional of the Year (Contact Center) (Insurance) – Merit
  • Regulation Asia Awards for Excellence 2023
    - ESG & Sustainability - AXA x CAPCO
  • Ming Pao Best Award for Excellence in FINANCE 2023
    - Best Overseas Study Insurance
  • Headline Daily No.1 Award 2023
    - No.1 VHIS Plan
  • Sing Tao Service Awards 2022
    - Saving Product
    - Voluntary Health Annuity Product
  • GBA Economic and Trade Association
    - Carbon Neutrality and Sustainable Development Gold Award (Insurance Industry)