Our Awards

Our Awards

AXA Hong Kong has received numerous accolades for its product and service excellence as well as its community contributions over the years. These recognitions demonstrate the success of our continuing effort and commitment to becoming the preferred company in providing insurance, investment and retirement planning services.












  • 'Institute of Financial Planners of Hong Kong (IFPHK) Leadership Awards', including:
    - Accredited Professional Financial Planning Firm
    - Corporate Financial Education Leadership - Gold Award
    -Best Corporate Financial Education Leadership of the Year
  • 'Best in Employee Engagement Award (Gold)' at the 'Best HR Awards 2019' by CTgoodjobs
  • 'Hong Kong Leaders' Choice Brand Awards 2020' by Metro Finance, including:
    - Excellent Brand of Medical Insurance Services
    - Excellent Brand of Life Insurance Services
    - Excellent Brand of Critical Illness Insurance Services
  • 'Financial Institution Awards 2020' by Bloomberg Businessweek, including:
    - Critical Illness - Excellence Award
    - Customer Engagement - Excellence Award
    - Digital Innovation - Excellence Award
    - Training and Development achievement (Agency Force) - Excellence Award
    - Corporate Social Responsibility - Outstanding Award
    - Integrated Marketing (Product) - Outstanding Award
    - Training Academy of the Year - Outstanding Award
  • 'Sing Tao Service Awards 2019 - Medical Insurance' by Sing Tao Daily
  • 'Caring Company' by Hong Kong Council of Social Service
  • 'Best Use of Content – Gold Award' at the MARKies Awards 2020 by Marketing Magazine
  • 'Best Partnership Loyalty Programme (Silver)’ at the Loyalty & Engagement Awards by Marketing Magazine
  • 'Happy Company Badge 2020’ by Hong Kong Happiness Index Foundation and Hong Kong Productivity Council
  • 'DigiZ Awards 2020' by Marketing Magazine, including:
    - Best Digital Advertising Strategies (Gold)
    - Best AI Solution (Silver)
    - Best Video Campaign (Bronze)
  • 'Outstanding Healthcare Professional Protection Programme' at the Health Partnership Awards 2020 by ET Net
  • 'GBA Insurance Awards 2020' by Metro Finance, including:
    - Outstanding Critical Illness Protection Product Award
    - Outstanding Group Medical Insurance Award
    - Outstanding Home Insurance Award
    - Outstanding Voluntary Health Insurance Scheme Award
  • 'Excellent in Diversity & Inclusion Award' at the HR Excellence Awards 2019/20 by HKIHRM
  • 'Y-Care CSR Scheme - Gold Partner' by YMCA
  • 'Best AI-based Solution – End User award' at the Waters Technology Asia Awards 2020 by Infopro Digital
  • 'Q-Mark Elite Brand Award 2020 - Insurance Training' by Hong Kong Q-Mark Council
  • 'Excellence in Training and Development 2020 (Campaign Award) (Excellence Award)' at the Excellence in Training and Development Award 2020 by HKMA
  • 'Mental Health Friendly Supreme Organisation' at Mental Health Workplace Charter by Advisory Committee on Mental Health
  • 'HKMA/TVB Awards for Marketing Excellence 2020', including:
    - Campaign Award (Merit)
    - Excellence in TV Commercial Award (Merit)
  • 'Hong Kong Insurance Awards 2020' by Hong Kong Federation of Insurers -
    - Excellence in Digital Transformation Award - Winner & Top 3 Finalist
    - Most Innovative Product/Service Award - General Insurance - Top 3 Finalist
    - Most Innovative Product/Service Award - Life Insurance (Health) - Top 3 Finalist
    - Outstanding Initiative on Community Health Crisis Award - Life Insurance - Top 3 Finalist
    - Outstanding MPF/Employees' Benefit Product/Service Award - Top 3 Finalist
  • '52th Distinguished Salesperson Award (DSA)' by The Sales and Marketing Executives (SME) Club, including:
    - Best Presentation Award
    - Distinguished Salesperson Award
  • 'Corporate Social Responsibility Awards 2020' by Capital Magazine
  • 'Insurance Excellence Awards 2020' by iMoney Magazine, including:
    - Best Group Health Product
    - Best Home Insurance Product
    - Best Mobile Platform
    - Best Saving Product
    - Best Voluntary Health Insurance Product
  • 'Marketing Excellence Awards 2020' by Marketing Magazine, including:
    - Excellence in Advertising (Silver)
    - Excellence in Insurance Marketing (Bronze)
    - Excellence in Media Strategy (Silver)
  • 'Hong Kong Customer Contact Association (HKCCA) Award 2020', including:
    - Mystery Caller Assessment Award, Insurance and Finance (Gold Award)
    - Inbound Contact Centre of the Year, Insurance and Finance (Silver Award)
  • 'Customer Relationship Excellence Awards 2020' by Asia Pacific Customer Service Consortium (APCSC):
    - Best Customer Experience Management of the Year
    - Contact Center of the Year
    - Customer Engagement Program of the Year
    - Customer Satisfaction Quality System of the Year
    - Innovative Technology of the Year
  • 'Outstanding Savings Product' at the 'Banking & Finance Awards 2020' by Sky Post
  • 'BENCHMARK Wealth Management Awards 2020' by WealthAsia Media, including:
    - Academy of the Year
    - Ad of the year
    - Campaign of the year
    - Digital Project of the Year
    - Client Support - Best in Class
    - Critical Illness Product - Best in Class
    - Healthcare Product - Best in Class
    - Savings Product - Best in Class
    - Voluntary Health Insurance Scheme - Best in Class