Tips for paying renewal premiums:

You can make your payment at our Cashier Offices by cash, cheque, bank draft, cashier order, ICBC AXA Credit Card.

  1. Cash payments accepted by the cashier office are capped at HKD100,000 and USD12,800 or equivalent per policy per day.
  2. All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
  3. If the payment is made by bank draft and cashier order, please pay along with the receipt issued by the bank.
Office Locations:

1. Times Square

  • Suite 2001, 20/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong

2. AXA Tower

  • Room 4202, 42/F, AXA Tower, 100 How Ming Street, Kwun Tong, Kowloon

3. China Hong Kong City

  • Unit 1715-19A, 17/F, Tower 3, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Office Hours:

Monday to Friday: 9:00am – 5:30pm

Saturday, Sunday and Public Holidays: Closed