Tips for first payments:

You can make your payment at our Cashier Offices by cash, cheque, bank draft, cashier order, ICBC AXA Credit Card.

  • Cash payments accepted by the cashier office are capped at HKD100,000 and USD12,800 or equivalent per policy per day.
  • All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
  • If the payment is made by bank draft and cashier order, please pay along with the receipt issued by the bank.
Office Locations:

1. Times Square

  • Suite 2001, 20/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong

2. AXA Tower

  • Room 4202, 42/F, AXA Tower, 100 How Ming Street, Kwun Tong, Kowloon

3. China Hong Kong City

  • Unit 1715-19A, 17/F, Tower 3, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Office Hours:

Monday to Friday: 9:00am – 5:30pm

Saturday, Sunday and Public Holidays: Closed