Please beware of scam calls to avoid financial loss, you should never provide your Mandatory Provident Fund (“MPF”) account/insurance policy information and personal information to any unknown parties.

 AXA China Region Insurance Company Limited (“Our Company”) is the distributor of the MPF and Occupational Retirement Schemes Ordinance business for the Principal Financial Group ("The Principal"). Our Company’s registered MPF intermediary will only conduct direct marketing to customers with our Company’s designated phone number. Please be alert if you receive any calls in which individuals purportedly representing or associated with Our Company and have the following intentions:

• claiming to be able to apply for early withdrawal of MPF;
• advising the scheme member to make a false statutory declaration in order to withdraw their MPF benefits on the ground of permanent departure from Hong Kong;
• advising or assisting the scheme member to apply for withdrawal of MPF by submitting false supporting documents to the MPF trustee;
• purporting to be a representative of an MPF trustee, MPF intermediary or intermediary company, but unable to provide registered licensed number;
• charging a high percentage of the amount of MPF withdrawn by the scheme member as commission or handling fees; and
• persuading the scheme member to invest the withdrawn MPF into some suspicious overseas investment plan.

You should ask for the caller’s identity (including his/her full name and MPF Registration Number), before further communication. If the caller refuses to disclose such information, please do not continue the conversation and you should never provide your MPF account/insurance policy information and personal information to any unknown parties. If in doubt, please contact us at 2802-2812 to verify the caller’s identity.