The outbreak of the Coronavirus Disease 2019 (COVID-19) continues to escalate, with cases confirmed in Hong Kong and Macau. As a customer-oriented company, AXA Hong Kong and Macau is now offering the following enhanced coverage and services to its customers until further notice¹.
Health Tips
from Dr. Alexander Chiu, Medical Director, Health and Employee Benefits of AXA Hong Kong and Macau
Wearing surgical masks
Clean hands thoroughly
Cover nose and mouth when coughing or sneezing
Discover more Health Tips from Dr Chiu
AXA “Support the SME” Programme
The outbreak of COVID-19 has caused a global public health emergency and economic slowdown. Hong Kong is also being adversely impacted. In particular, Small and Medium Enterprises (SMEs) are facing a challenging time with very difficult business environment.
At AXA, we always put our customers first. We not only provide comprehensive protection to our individual customers, we also support our SME customers through trying times and help them cope with the unprecedented challenges. We understand your concerns on the hygiene of your shops or offices during the pandemic and therefore, we offer you free SME COVID-19 coverage. We hope this benefit can provide you, your employees and customers a safe and healthy work environment.
Notices on COVID-19 Outbreak
Digital Enrolment Process for easier access to insurance protection from home
In light of the continuing COVID-19 epidemic, we understand the utmost importance of safety and convenience for our customers. Both existing and new customers who are Hong Kong residents and currently in Hong Kong3 can easily apply for AXA WiseGuard Medical Insurance Plan from home through the Digital Enrolment System.
Our Financial Consultants will explain to customers about the products and documents over the phone, and collect documents via electronic means such as WhatsApp or email. Alternatively, customers can also choose to submit their applications by mail to cater for their different needs. For details, please click here.
Meet a Consultant
Request an appointment or call with a financial consultant to learn more about our products, or for any enquiries related to your policy.
We are here to protect and our agents can reach out to you based on your preferred contact method.
Contact AXA
24-hour Hotline : (852) 2894 4701
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