The outbreak of the Coronavirus Disease 2019 (COVID-19) continues to escalate, with cases confirmed in Hong Kong and Macau. As a customer-oriented company, AXA Hong Kong and Macau is now offering the following enhanced coverage and services to its customers until further notice¹.
from Dr. Alexander Chiu, Chief Medical Officer of AXA Hong Kong and Macau
Wearing surgical masks
Clean hands thoroughly
Cover nose and mouth when coughing or sneezing
The escalating number of COVID-19 cases has created a surging demand for at-home COVID-19 rapid antigen test kits, to protect ourselves and our beloved one. Let's take a look to our Chief Medical Officer - Dr. Alex Chiu's video, to learn the correct way of conducting a rapid antigen at-home test.
(Video content in Chinese only)
AXA Hong Kong is the Third-Party Administrator (Administrator) appointed by the government to process the applications of the AEFI Fund.
In light of the continuing COVID-19 epidemic, we understand the utmost importance of safety and convenience for our customers. Both existing and new customers who are Hong Kong residents and currently in Hong Kong3 can easily apply for AXA WiseGuard Medical Insurance Plan from home through the Digital Enrolment System.
Our Financial Consultants will explain to customers about the products and documents over the phone, and collect documents via electronic means such as WhatsApp or email. Alternatively, customers can also choose to submit their applications by mail to cater for their different needs. For details, please click here.
Request an appointment or call with a financial consultant to learn more about our products, or for any enquiries related to your policy.
We are here to protect and our agents can reach out to you based on your preferred contact method.