Download and complete claim form(s)
Prepare all the supporting document(s)
Submit claim form(s) with all supporting document(s) within 90 days from the date of consultation/treatment
Upon receipt of all required documents, we will process your claim within 7 working days
Settlement letter and/ or email will be issued to you after approval
Telephone: (852) 2867 8686
If you disagree with our claim decision, you may submit an appeal to us within 90 days from the notice date of our Claim Settlement Advice or Notification of Claim Decision. Click here for details.