Download and complete the claim form(s)
Prepare all the supporting document(s)
Submit claim form(s) with all supporting document(s)
Upon receipt of all required documents, we will process your claim within 7 working days
Settlement letter and/ or email will be issued to you after approval
Please keep the original receipt(s) and other claim documentation for 6 months from the claim completion date. AXA reserves the right to request additional information/documentation to support each claim.
For Hospital and Surgical Claim
For Outpatient/Dental Claim