Our Purpose, Culture and Values

Our Purpose is to act for human progress by protecting what matters.

Click here for more information on Our Purpose.

Our Values

Customer First

All our thinking starts with the customer – we always consider the way our customers live today and tomorrow so that we continue to be relevant and impactful.

Integrity

We are guided by strong moral principles, trusting our internal judgment to do the right thing for our customers, employees, stakeholders and partners.

ONE AXA

We are stronger when collaborating and acting as one team. Being together and being different with the same goal make us better.

Courage

We speak our mind and act to make things happen. We push the boundaries of what is possible and take bold actions to find new ways to be valuable.

Our Culture: Care & Dare

AXA’s unique culture of Care & Dare allows our people to challenge the status quo and innovate, supported by a caring environment to enhance employees’ all-round well-being .

At AXA Hong Kong and Macau, we invest in our people as our most valuable asset, providing upskilling opportunities such as Generative AI training, Mental Health First Aid Training, and programs like the AXA Climate Academy, AXA Week For Growth, etc.

Our community is built on Care and Inclusion. We Care for our people through initiatives like Invest In You Days, the Healthy You Program, the 'We Care' Program, our Mental Health First Aiders Community etc. We also expand our people’s support and Care to communities and society through the AXA Week For Good volunteering.

We empower our employees to shape our decisions and culture together by encouraging them to Dare to share their thoughts through our regular Employee Pulse survey. Additionally, our flexible smart working policy offers flexibility for our employees, fostering an agile work culture that thrives on innovation and resilience.

Click here to learn more about Our Benefits.

Inclusion & Diversity (I&D)

AXA is committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity and respect and where individual differences are valued. AXA is committed to equal opportunity in all aspects of employment.

We oppose all forms of unfair or unlawful discrimination and will not tolerate discrimination based on age, nationality, ethnic origin, gender, sexual orientation, gender identity or expression, religion, marital status, or disability. AXA is dedicated to cultivating an inclusive and diverse environment where all employees feel fully engaged and included in our business and purpose.

To monitor and measure our inclusion and diversity actions at AXA Hong Kong, our priorities are : Disability, Gender, LGBT+, Origins and Multi-generations. These priorities are dynamic, anticipated to evolve in sync with our accomplishments, propelling us forward. Acknowledging the interconnection of individual characteristics, we embrace the intricate tapestry of identities. Employees may resonate with various groups, shaping their unique lived experiences and perspectives.