How AXA helps you start a paperless journey?
At AXA, we act for human progress by protecting what matters. As part of this purpose, we have been upgrading our digital capabilities and boosting customer interactions. Our aim is to provide a seamless experience to you while minimising the environmental impact. Now, around 80% of our direct communications to customers are digital. We believe that with our collaborative efforts, together we could build a greener and more sustainable future.
What you can enjoy from your paperless journey?
Check out some of the key eServices that you may enjoy via Emma by AXA App or Portal* and AXA’s website! Benefits of eService include:
- Environmentally friendly: Reduce printouts of your policy documents therefore saving trees and energy.
- Secure and reliable: No physical space is required for document storage.
- Convenient and speedy: Easily access well-organised documents and perform various transactions anytime, anywhere.
Follow the steps below to start your eCommunication journey today!
How to eRegister for your policies on Emma by AXA app?
1
Click "eRegistration" under Policy Management
2
Read the Terms and Conditions, and click "I Agree"
3
Click "Submit"
Experience the all-in-one services of Emma by AXA now!
Satisfy all your insurance and wellness needs with one single platform, allowing you to enjoy the benefits of greater protection and unparalleled convenience!
Download
Learn more about AXA’s Green Actions
Plant seeds of hope for the Earth
AXA has joined the contribution efforts to the Mastercard® Priceless Planet Coalition’s goal of restoring 100 million trees by 2025.
Through the partnership, we will plant trees around the world on behalf of customers who have downloaded and registered for Emma by AXA to thank them for going green and to give back to nature.
Our Commitment on Climate Change
Climate change is causing widespread damage to ecosystems and increasing the intensity of natural catastrophes.
AXA strive to protect the environment by driving corporate Green initiatives and encouraging customers to start their Go Green journey.
AXA Climate School for university students in Hong Kong
AXA is honoured to contribute to the fight against climate change by launching “AXA Climate School for university students in Hong Kong”, a free training course for all university undergraduate or postgraduate students in Hong Kong to learn about this topic.
We sincerely invite all our future leaders to seize this opportunity to get climate-ready, as only by being climate-ready, can we be future-ready.
Contact AXA
| Customer Hotline | (852) 2802 2812 |
| Business hours | Monday - Friday: 09:00 - 17:30 |
| Saturday: 09:00 - 13:00 | |
| Except Public Holidays |
Try on Emma by AXA
Take the lead and switch to eStatement / eAdvice Service on Emma by AXA today!
Remarks
- Developer : AXA China Region Insurance Company Limited
- Version : 1.28.0
- Usage Access : Storage, Photos/Media/Files, Camera, Location, Wi-Fi Connection, View Internet Connection and Full Internet Access
- Privacy Policy : Please click here
Click on the link below to download now!
- Developer : AXA China Region Insurance Company Limited
- Version : 1.28.0
- Usage Access : Storage, Photos/Media/Files, Camera, Location, Wi-Fi Connection, View Internet Connection and Full Internet Access
- Privacy Policy : Please click here
Exclusive to Individual Life, Medical & Investment policyholders
Follow AXA
