How AXA Contributed to Combatting Climate Change

How AXA Contributed to Combatting Climate Change

Climate change is causing widespread damage to ecosystems and increasing the rates and intensity of natural catastrophes.

AXA’s strategy to protect the environment is not only to drive corporate Green initiatives to reduce climate-related risk, but to also inspire and encourage customers to start their Go Green journey.

Be a BetterMe, for our better future.


In June 2022, 39 AXA entities across the world got together to support the annual “AXA Week For Good” on sustainable and inclusive actions.

In Hong Kong, over 700 participants including our Executive Committee members, employees, financial consultants, their family, friends and customers, joined the activities to learn more about climate change and biodiversity, including the Sustainability Workshops, Green Meal Donations and Upcycling Workshops.


We encourage customers to go paperless by enjoying our eServices with ease.

Through Emma by AXA, we introduced an end to end digital journey to save printed forms and letters.

  • Replacing plastic cards by eMedical cards
  • ePolicy
  • eClaims
  • eSettlement notice
  • ePrescription
  • Teleconsultation
  • Webinar

Go digital on ~80% of Direct Communications to customers.


Contact AXA
Customer Hotline(852) 2802 2812
Business hoursMonday - Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays
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