Ask Emma

<h1>emma-chatbot</h1>

Buy Online

AXA’s Lab & Imaging Centre network includes laboratory centres, imaging centres (X ray, ultrasound), hearing test centres, and advanced imaging centres offering CT, MRI, and PET scans – supporting reliable diagnosis and timely medical care.

axa-logo-solid-rgb-copy@3x.png

Lab &amp; Imaging Centre

AXA’s Lab &amp; Imaging Centre network includes laboratory centres, imaging centres (X‑ray, ultrasound), hearing test centres, and advanced imaging centres offering CT, MRI, and PET scans – supporting reliable diagnosis and timely medical care.

Member-exclusive convenience | Extensive geographical accessibility | Seamless care journey

DarkGray

Key Network Benefits

Simply presenting the AXA eHealth card at our partnered lab &amp; imaging centres enables AXA Group Medical Policy members to unlock a variety of exclusive discounts, while enjoying cashless arrangement that allows them to walk in and out of clinics without the need to pay out of pocket.

Member exclusive offers with eHealth Card

The network spans Hong Kong, including outer islands, with comprehensive laboratory services and imaging facilities, bringing essential diagnostic services closer to members’ home or office and ensuring timely and convenience access to medical support.

Extensive geographic coverage across Hong Kong

When follow‑up is needed, members can easily arrange subsequent consultations within AXA Medical Network, ensuring continuity of care within a closed loop medical ecosystem from diagnosis to treatment.

Seamless care journey

How AXA Service Help you?

While traveling from Zhuhai to Macau for a client meeting, Mr. Wong suddenly experienced acute gastritis. Unsure of the local healthcare system, he called the AXA Health Concierge, where a nurse provided immediate medical advises, while offering several treatment choices: seek healthcare in Zhuhai, Macau, or Hong Kong – with each following the same effortless member journey. Choosing immediate relief, Mr. Wong used the Find a Doctor feature in his Emma by AXA app to find the nearest panel clinic. Following a quick consultation, he is able to enjoy cashless arrangement and leave the clinic once he got his medication on hand. Thanks to the clinic’s proximity to the border, Mr. Wong quickly returned to Hong Kong, experiencing a truly boundless and convenient medical journey.

Case Study

How to use this service?

Remarks:

<ol><li>Eligibility to use the network and applicable benefit are subject to the member’s benefit coverage. For details, please refer to the “Benefit Coverage” in your Emma by AXA account.</li></ol>

Lab & Imaging Centre

Member-exclusive convenience | Extensive geographical accessibility | Seamless care journey

Key Network Benefits

How to use this service?

1: Log in to Emma by AXA app

2: Tap "Find a Doctor" under "My Services", and select the relevant policy

3: Select the “Lab & Imaging Centre” specialty category

4: Select your preferred network doctors and/or healthcare facilities to make appointment directly