Life and Medical
Emma by AXA Portal
Service exclusive to Life & Savings, Health & Protection and Investment policies*.
Emma by AXA portal allows you to easily manage your life policies by offering access to digital insurance services, stay healthy with wellness companion and stay well-informed with our health articles, symptom checker and oxford VR.
*Exclusive for policy holders
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Emma by AXA app
All-in-one mobile app to manage your Employee Benefits and Life & Savings, Health & Protection and Investment policies*.
Emma by AXA app allows you to manage your policies by offering access to digital insurance services, stay healthy with wellness companion and stay well-informed with our health articles, symptom checker and oxford VR.
Submit & Track Claims
Use eHealth Card
Download Policy Documents
Business hour: MON - FRI, 09:00 - 18:00
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From now to 31 August 2020, if you successfully apply for any new designated SME insurance plans with the required annualised premium, you can enjoy an Interior Sani-Mist Germicidal FREE Treatment (values at HK$3,200) and a HK$1,000 Premium Coupon*.
*Terms and conditions apply.
This plan provides flexible and comprehensive coverages to all small and medium business. It protects your employees against a wide range of healthcare expenses resulting from illness or injury.
A choice of 6 benefit levels and a full range of optional protection covering hospitalisation, medical and dental benefits.
All-rounded medical benefits include the optional cover of additional hospitalisation benefits (including outpatient kidney dialysis and outpatient cancer treatment), supplementary major medical, etc.
If you have 6 employees or more, you do not have to submit any individual declaration of employees’ health.
Emma by AXA is the new digital self-service experience for AXA customers to easily access and manage policy servicing and a range of digital lifestyle and health services.
Do not need to pay at the time of consultation for eligible medical treatments from our network of around 2,000 panel doctors in Hong Kong.
Our healthcare network in Hong Kong covers an extensive range of professionals including general practitioners, specialists, physiotherapists and Chinese herbalists.
Insured person can be hospitalised at over 250 designated hospitals without worrying about the hospital admittance deposit.
24-hour worldwide alarm centers to support insured person when he/she is travelling outside his/her principal country of residence.
are covered and protected under Axcellent Health Partner plan*
minimum in your company can apply for the plan
claim turnaround service pledge**
All-in-one mobile app to manage your Employee Benefits, Life & Savings, Health & Protection and Investment policies*.
Emma by AXA app allows you to manage your policies by offering access to digital insurance services, stay healthy with Wellness Companion and stay well-informed with our health articles, symptom checker and Oxford VR.
* Issue age of the insured person shall be 64 years old or below for full-time employees of your company; the insurance cover shall cease at the end of the policy year during which the insured employee attains the age of 70 years old, with renewal of the insured employee at the age of 65 or above be subject to health underwriting.
** Applicable to General Practitioner consultation, Chinese Herbalist, and Bonesetter incurred in Hong Kong for outpatient with claim amount up to HKD 800.
Information on this webpage is for reference only, and not intended to be a complete description of the applicable terms and conditions. Please refer to the policy contract for detailed terms and conditions. You should not purchase a policy based on the information on this website alone.