Specialist
Comprehensive specialties selection | Close-loop healthcare convenience | Dedicated support for rare medical conditions
Complex health challenges require more than just a doctor. With diverse expertise across 29 specialties, AXA Medical Network provides a professionally guided roadmap our members need for a full recovery.
Key Network Benefits
How AXA Service Help you?
Case Study: Mrs. Ng's breast cancer journey — How AXA opened a new door
Mrs. Ng, a 59-year-old AXA Group Medical Policy member, was diagnosed with ductal carcinoma in situ of the right breast. After consulting two specialists, both recommended a mastectomy — but Mrs. Ng hoped to preserve her breast. With no alternative available locally, she felt she had run out of options. That's when AXA stepped in.
Through AXA's Health Concierge service, Mrs. Ng was referred to a Grade A hospital in the Greater Bay Area, where cutting-edge cryoablation technology offered a breast-preserving alternative. AXA took care of everything:
- Cross-boundary transportation arranged on the day of surgery
- Access to advanced cryoablation treatment not available locally
- Dedicated case manager supporting her throughout recovery
Mrs. Ng preserved her breast — and beat cancer.
When it matters most, AXA ensures the right treatment reaches you at the right time.
How to use this service?
1: Log in to Emma by AXA app
Click here to download Emma by AXA app
2: Tap "Find a Doctor" under "My Services", and select the relevant policy
Please ensure you have linked your policy in the app
3: Select the “Specialty” category
4: Select Doctor or clinic
Remarks:
Follow AXA
