We provide two eService portals that are tailor-made for you depending on your policy type. You can access your policy information anytime, anywhere and perform functions such as submit & track claims, search for doctors, manage your investment portfolio and much more.
Exclusive to Life, Medical & Investment policyholders
Emma by AXA app
Exclusive to Employee Benefit Members
With MyAXA eServices you are in control of your insurance. MyAXA allows you to view your policy information, check payment schedules and manage your investment portofolio, at a time that suits you.
You can access it 24/7 from your desktop computer, tablet or mobile.
Don't have an account?Register Now
Already have an account?eServices Login
Access Policies 24/7
Contact Financial Consultant
Other Useful Functions Include:
Easy 4-step Registration Process
Step 1Go to Registration
Step 2Enter Personal Details
Step 3Select Username
Step 4Create Password & Activate Account
Your life, always in check.
Emma by AXA app makes your interaction with us easier and faster. Through our digital insurance services and various health partner services, you can have our full support anytime, anywhere to keep your life always in check.
Emma by AXA app is exclusively for employee benefit members only
- Submit and Track Claims
Submit claims up to HKD 2,000 and check claim status from the app
- Find a Doctor
Easily locate AXA Healthcard Doctors by district and category or find a doctor near you.
- Use eHealth Card
Simply present your AXA eHealth card on your phone at the designated healthcare facilities under your plan
- Keep Track of Your Health Goals
Set health challenges for yourself to stay healthy
- Go to create account
- Enter your email or mobile number and password
- Receive an activation email/SMS to activate your account
- Log in Emma by AXA app and link your Employee Benefit Policy by providing the policy information