AXA Signature Network

AXA Signature Network (“Network”) allows you to access vast network of doctors¹'² (“Network Doctors”), as well as well-equipped Network healthcare facilities¹'², including private hospitals and day case procedure centres. The Network is directly managed by AXA to provide you a one-stop medical solution platform¹. It aims to provide you with simplified administrative procedures and high quality medical services.

Vast and diverse network of experienced Network Doctors¹'²

More than 400 experienced Network Doctors¹'²
Over 80% of Network Doctors¹'² have more than 10 years of post-fellow specialist training

Wide coverage of specialty²'⁴

Cover more than 30 medical and surgical specialties
Include niche specialties (such as paediatric surgery and Gynae-oncology)

Effective clinical governance for quality assurance

Support effective medical procedures to have better control on hospital bill and minimise the hospital stay
Provide effective medical treatment by evidence-based medicine

Network healthcare facility cashless arrangement³

No need to pay deposit upon admission or settle your eligible expense after medical treatment provided by Network Doctors¹'² by simply presenting your AXA health card/medical card at Network healthcare facilities¹'²

The AXA Signature Network in Hong Kong and mainland China

(In alphabetical order)¹

Gleneagles Hospital Hong Kong

Hong Kong Baptist Hospital

Hong Kong Sanatorium & Hospital

Matilda International Hospital

Union Hospital

The University of Hong Kong-Shenzhen Hospital

International Medical Centre

More coverage in mainland China

(In alphabetical order)¹

Beijing DCN Orthopaedic Hospital, International Medical Department
Beijing Friendship Hospital International Medical Department
Beijing Hope Hospital
International Medical Centre Of Peking University International Hospital
Shanghai Guangci Memorial Hospital
Shanghai Tongren Hospital, VIP Clinic
Tongzhou Branch, Beijing Friendship Hospital

Designated Medical Insurance Plan

AXA WiseGuard Pro Medical Insurance Plan⁸

AXA WiseGuard Pro Medical Insurance Plan is a VHIS Flexi Plan, which offers you enhanced benefits on top of the VHIS Standard Plan. Notable benefits include full cover for hospitalisation and surgical benefits, prescribed non-surgical cancer treatments and outpatient kidney dialysis, and no waiting period for unknown pre-existing conditions.

Global Elite Series

AXA’s Global Elite Health Plan⁵ and Global Elite II Health Plan offer 3 benefit levels for you to choose from. Each offers options of geographical area of cover and deductible to cater to your unique lifestyle.

Emma by AXA

Emma by AXA is an e-Service platform that gives you 24/7 access to your policy information and services⁶. You can review policy information, track claims, search Network Doctors¹'² or Network healthcare facilities¹'² and more.

Simple steps to access the Network

1. Book appointment

Search your preferred Network Doctors¹'² from the Network directory²'⁴ and make your appointment with Network Doctors¹'² directly

2. Medical consultation

Present your personal identification document and medical card upon registration at Network healthcare facilities¹'²

3. Request to AXA⁷

Network Doctors¹'² will submit a confinement admission or day case procedure request form to AXA for you

4. Make reservation and receive medical treatment

AXA will issue a confirmation letter to you after approval and arrange the cashless arrangement³ with Network healthcare facilities¹'² prior to the confinement admission or day case procedure

Download

AXA Signature Network Leaflet

PDF 3.4 MB

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Contact AXA

Customer Hotline	(852) 2802 2812
VHIS Hotline	(852) 2894 4758
Business hour	Monday - Friday: 09:00 - 17:30
	Saturday: 09:00 - 13:00
	Except Public Holidays

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