*For details, please refer to the relevant promotion leaflet. Terms and conditions apply.
Smart Medicare is a VHIS Flexi Plan, which offers a comprehensive medical protection plan that safeguard yourself against enormous medical expenses; allows you to get the care you need, and achieve your plans in life with ease.
Enquiries and complaints handling about VHIS
VHIS: Essential Information
Modal factor of premiums
AXA BetterMe** is a holistic wellness platform with a comprehensive suite of programmes and services covering physical wellness support, mental wellbeing support and chronic disease management.
Access your personalised services under ‘My Privileges’ on Emma by AXA, and equip yourself to become stronger and more resilient, thus you can always get prepared and rise to any occasion with confidence and become a #BetterMe.
**Exclusive for Certain Eligible Policyholders
5 Months’ Premium Refund
Oesophagogastroduodenoscopy and/or Colonoscopy
In light of the continuing COVID-19 epidemic, we understand the utmost importance of safety and convenience for our customers. Both existing and new customers who are Hong Kong residents and currently in Hong Kong* can easily apply for Smart Medicare from home through the Digital Enrolment System.
Our Financial Consultants will explain to customers about the products and documents over the phone, and collect documents via electronic means such as WhatsApp or email. Alternatively, customers can also choose to submit their applications by mail to cater for their different needs. For details, please click here.
Request an appointment with a financial consultant
Customer Hotline | (852) 2802 2812 |
VHIS Hotline | (852) 2894 4758 |
Business hour
Monday - Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays
Find out more about our VHIS products and offers
Remarks
Disclaimer
This is an individual indemnity hospital insurance plan certified under the Voluntary Health Insurance Scheme (“VHIS”) | |
Type of certified plan | |
Type of certified plan | VHIS Flexi Plan |
Eligible tax deduction amount* | |
Eligible tax deduction amount* | A taxpayer is allowed a maximum annual deduction of HKD8,000 in respect of qualifying premiums paid for each insured person |
*For more information, please refer to www.ird.gov.hk or seek independent tax advice.
Registered VHIS providers | AXA China Region Insurance Company (Bermuda) Limited | AXA China Region Insurance Company Limited | ||
Benefit level | ||||
Benefit level | VHIS certification number | VHIS certification number | ||
HKD | USD | HKD | USD | |
Regular | ||||
Regular | F00017-01-000-01 | F00017-04-000-01 | F00018-01-000-01 | F00018-04-000-01 |
Regular with supplementary major medical | ||||
Regular with supplementary major medical | F00017-01-001-01 | F00017-04-001-01 | F00018-01-001-01 | F00018-04-001-01 |
Superior | ||||
Superior | F00017-02-000-01 | F00017-05-000-01 | F00018-02-000-01 | F00018-05-000-01 |
Superior with supplementary major medical | ||||
Superior with supplementary major medical | F00017-02-001-01 | F00017-05-001-01 | F00018-02-001-01 | F00018-05-001-01 |
Premier | ||||
Premier | F00017-03-000-01 | F00017-06-000-01 | F00018-03-000-01 | F00018-06-000-01 |
Premier with supplementary major medical | ||||
Premier with supplementary major medical | F00017-03-001-01 | F00017-06-001-01 | F00018-03-001-01 | F00018-06-001-01 |