No. You may also receive treatment from non-network service providers.
If you use a non-designated medical service network:
- the relevant benefit in Chinese mainland applies only to hospitals rated Class 2A or above*;
- in Hong Kong, Macau and Taiwan, a 20% co-insurance⁹ applies without a cap
*Class 2A or above refers to a second-level, first-class hospital or above, as approved or designated by AXA.
However, by using the designated medical service network, you can enjoy more enhanced benefits and a more seamless healthcare experience, including:
1) Applicable to the Chinese mainland medical service network and AXA Signature Network in Hong Kong (unless otherwise specified)
- Full cover² of hospitalisation, surgical benefits and prescribed non-surgical cancer treatments with no sub-limits (regardless of the designated medical service network is used)
- Medical Green Pass⁷
- Cashless arrangement⁸
- Access to an extensive medical service network, helping you navigate healthcare resources, arranging treatment and manage medical expenses with greater ease and confidence
2) Applicable to the Chinese mainland medical service network (unless otherwise specified)
- 0% coinsurance⁹ (regardless of the designated medical service network is used)
- Upgradable entitlement to a standard private room³
3) Application to AXA Signature Network in Hong Kong
- 20% coinsurance⁹ with a maximum of HKD50,000 / MOP50,000 / USD6,250 per policy year