Having the comfort and security of solid healthcare coverage is crucial, and you are always in safe hands with AXA's Global Elite II Health Plan ("Global Elite II"). To provide you with medical coverage and services that best suit your needs, Global Elite II offers 3 benefit levels for you to choose from. Each offers options of geographical area of cover and deductible to cater to your unique lifestyle.

Product Features


Full cover for hospitalisation and medical expenses (subject to yearly maximum and deductible option)


Choices of benefit level, geographical area of coverage and deductible option


No health declaration


Guaranteed renewal


Coverage for pre-existing conditions, and extra benefits such as home nurse, psychiatric treatment, hospice and palliative care, in-patient rehabilitation, cancer treatment received as an out-patient, kidney dialysis treatment received as an out-patient, vaccinations, depending on your choice of benefit level


Direct billing for hospitalisation


Free 24-hour customer service and second medical opinion service

Enjoy access to our AXA Signature Network with your Global Elite II policy

AXA Signature Network allows you to access a vast network of doctors, and well-equipped healthcare facilities, where you can enjoy hassle-free cashless arrangements.

The Network is directly managed by AXA to provide you a one-stop medical solution platform. It aims to provide you with simplified administrative procedures and high quality medical services.

View your policy, submit your claims and access many more services, all at your fingertips!

Emma by AXA App and Portal* is your all-in-one insurance & health services platform, making your interactions with us easier and faster. You can now have our full support anytime, anywhere to keep your life always in check.

*Exclusive to Individual Life, Medical & Investment Policyholders

Discover AXA BetterMe services & offers

AXA BetterMe** is a holistic wellness platform with a comprehensive suite of programmes and services covering physical wellness support, mental wellbeing support and chronic disease management.

Access your personalised services under ‘My Privileges’ on Emma by AXA, and equip yourself to become stronger and more resilient, thus you can always get prepared and rise to any occasion with confidence and become a #BetterMe.

**Exclusive for Certain Eligible Policyholders


Global Elite II Health Plan Product Brochure

Global Elite II Health Plan Product Leaflet

AXA Signature Network Leaflet

Digital Enrolment Process for easier access to insurance protection from home

In light of the continuing COVID-19 epidemic, we understand the utmost importance of safety and convenience for our customers. Both existing and new customers who are Hong Kong residents and currently in Hong Kong* can easily apply for Global Elite II Health Plan from home through the Digital Enrolment System.

Our Financial Consultants will explain to customers about the products and documents over the phone, and collect documents via electronic means such as WhatsApp or email. Alternatively, customers can also choose to submit their applications by mail to cater for their different needs. For details, please click here.

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Contact AXA

Customer Hotline : (852) 2802 2812
Business hour:
Monday - Friday: 09:00 - 17:30
Saturday: 09:00 - 13:00
Except Public Holidays

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